Plugin corrupts woocommerce settings menus

  • I installed this plugin from the yith website and finally discovered it is not tested with the latest wordpress 4.8.2
    which became clear when I went into The settings. In product add ons specifically the drop downs are corrupt and they are also mirrored in woo commerce settings.

    When deactivating the plugin, woo commerce settings drop downs return to normal. I wont be buying until this plugin is updated and current.

    The pre-sales people kept trying to push me to buy premium even after I told them this.

    Thanks

    • This topic was modified 7 years, 1 month ago by marzmuso.

    The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)
  • Thread Starter marzmuso

    (@marzmuso)

    Product variations ( required ) add ons stop working as before after deleting the plugin !?

    • This reply was modified 7 years, 1 month ago by marzmuso.
    Plugin Author YITHEMES

    (@yithemes)

    Hi there,

    We are working to the new update of YITH WooCommerce Product Add-Ons (free). In next version we will add the compatibility to WordPress 4.8.x and WooCommerce 3.2.x, it will be released probably in next week.

    Can you explain me better what you mean with “Product variations ( required ) add ons stop working as before after deleting the plugin”?

    Thank you,
    YITH

    Thread Starter marzmuso

    (@marzmuso)

    Hi,
    Good to hear you are working on an update.

    2. I mean when creating a group then an add on. I create 2 options and tick checkbox of main add on to Required. After I deleted the plugin and reinstalling it, when clicking on one of the options before add to cart, nothing happens, the box just shakes and turns red ?

    How do I delete this plugin completely so I can do a fresh install and try again?

    Thanks

    • This reply was modified 7 years, 1 month ago by marzmuso.
    Thread Starter marzmuso

    (@marzmuso)

    Hello.
    My question has not been answered in over a week ?
    your free plugin has been updated to 1.1.0 but menu corruption continues…

    Please reply or I have no confidence to buy the premium..

    Thanks

    Plugin Author YITHEMES

    (@yithemes)

    Hi,

    We were forced to send an update to fix some bugs, but we will release a new version including your request.

    Best regards,
    YITH

    Thread Starter marzmuso

    (@marzmuso)

    Hi,

    Thanks for addressing the bugs. I look forward to the new updated version for
    woocommerce..

    My question about how to completely delete this plugin still not answered ?

    Thanks

    • This reply was modified 7 years ago by marzmuso.
    • This reply was modified 7 years ago by marzmuso.
    Plugin Author YITHEMES

    (@yithemes)

    Hi, you simply need remove these tables from your db:

    – wp_yith_wapo_groups
    – wp_yith_wapo_types

    Best regards,
    YITH

    Thread Starter marzmuso

    (@marzmuso)

    I don’t know how to delete from the DB that as I am not an advanced user ?

    Why don’t you the developer, simply add a delete all in the setting of the plugin ?

    • This reply was modified 7 years ago by marzmuso.
    Plugin Author YITHEMES

    (@yithemes)

    Hi there,

    Yes, I’ve added this feature to the development queue, we will try to add it as soon as possible in the upcoming updates.

    About your installation we can help you to delete them if send us admin and ftp credentials via email: [email protected]

    Best regards,
    YITH

Viewing 9 replies - 1 through 9 (of 9 total)
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