Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author Raul P.

    (@alignak)

    Hi Nicolas,

    I would risk saying that either your PHP version is too old, or some PHP extension is missing, or the upload was corrupted somehow, or that message is for some other plugin…

    Instead of uploading to the plugins folder, can you try to add it from the plugins repository directly (Plugins > Add New)?

    If it still shows that fatal error, try to add define( 'WP_DEBUG', true ); to your wp-config.php file and see if you get more information.

    Also, which PHP version are you running?
    Ex: https://www.ads-software.com/plugins/wordpress-php-info/

    Thread Starter nicocasel

    (@nicocasel)

    Hi Raul,

    Thanks for your prompt and clear feedback.
    I get the same message error by adding from the plugins repo (‘Add New’).

    I’ve added the define( … ); in my wp-config.php file. Then, where can I see some information?

    Indeed, the server PHP version is not up-to-date (5.3.3), I ask his administrator to upgrade it.

    Plugin Author Raul P.

    (@alignak)

    Hi,

    If you added the WP_DEBUG option, when you activate the plugin it should say in “which line” did the fatal error occurred… however, I recommend PHP 5.6+ and I haven’t tested this on PHP 5.3, which is extremely outdated.

    It “may” work on PHP 5.5 or even 5.4, but not on 5.3.

    Either way, you need to update PHP to something more recent or move to some other modern hosting.

    Thread Starter nicocasel

    (@nicocasel)

    Hi Raul,

    No more info with the WP_DEBUG option, the message is still:
    Plugin could not be activated because it triggered a fatal error.

    I check with the sysadmin to upgrade PHP. In the meantime, we can “freeze” this thread.

    Thanks again for your collaboration

Viewing 4 replies - 1 through 4 (of 4 total)
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