Plugin could not be activated because it triggered a fatal error.

  • Resolved ONLINE Solutions Ltd.

    (@onlinesolutionsbg)


    9 months, 3 weeks ago

    Cannot activate the latest version (1.7.4) on various websites running on WordPress 6.4.2.

    Activation fails with “Plugin could not be activated because it triggered a?fatal error.”. There is no debugging message displayed even with WP_DEBUG set to “true”.

    All websites are being run on the same server – Apache 24 with PHP8.1 and PHP-FPM.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author masteriyo

    (@masteriyo)

    Hi there,

    We have set up the new testing site with the mentioned PHP and server setup information, but we are unable to replicate the issue. For your confirmation, please check this screenshot: https://prnt.sc/DMngsC6AaQ0y

    We suspect the issue is produced by the cache or optimization plugins that do not allow the load of the Masteriyo plugin resources or possibly other third-party plugins activated on your site. We recommend you disable all the cache, optimization plugins and try to activate the Masteriyo LMS. If this does not help, we recommend deactivating other plugins and repeating the process.

    Please note that deactivating the plugin does not affect your site. Once you activate it again, the settings and the plugin’s content will be restored.

    Regards!

    Plugin Author masteriyo

    (@masteriyo)

    Since we did not get a response from your end, we are marking this thread as resolved, as we believe the things mentioned here are now resolved. Please create a new support thread if needed.

Viewing 2 replies - 1 through 2 (of 2 total)
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