Plugin crash when changing order

  • Resolved devganda

    (@devganda)


    7 years, 9 months ago

    Hi!

    I am experiencing an issue with the Salon Booking plugin. I’ve been using this plugin with great success so far and I have to say, I’m loving it. Sadly, since a few days I’ve been struggling with an issue that I hope you will be able to help me out with.

    My plugin was set up and working well until, in the ‘booking rules’ section, I changed the order in which the plugin shows its screens, but now when I pick a assistant and need click next to pick a date the plugin keeps loading and after around 20 seconds gives me a pop up with: ‘error’ in it. When I disable ‘pick an assistant’ the plugin crashes right after picking a treatment. So something goes terribly wrong when I try to go to the ‘pick a date and time’ screen. Again, all is fine when I use the default order.

    Could somebody please help me out here?
    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Dimitri Grassi

    (@wordpresschef)

    Hi,

    please make this test first:

    – update the plugin to the last version
    – switch to a wordpress standard theme
    – disable all plugins but Salon Booking
    – try making a booking

    Report to me what’s happen.

    Regards

    D.

    Thread Starter devganda

    (@devganda)

    Hi,

    I just made sure the plugin is up to date, disabled all plugins apart from Salon Booking, disabled everything except for the Salon plugin and tried to make a booking. The same thing happened. The booking tool still works fine when used in the default order, but once I tick the ‘change order’ checkbox it crashes when click next after picking an assistant (it should open the date and time picker then).

    Regards,

    Lars

    Thread Starter devganda

    (@devganda)

    Update:
    I just reset all of the plugin’s settings now it works just fine. Sadly I can’t say what caused the issue, but resetting it has resolved the problem.

    Thanks for your help.

    Regards,

    Lars

Viewing 3 replies - 1 through 3 (of 3 total)
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