plugin crashed before latest update

  • Resolved jingle0

    (@jingle0)


    5 years, 11 months ago

    I was unable to update this plugin to the latest update. When I tried I received a fatal error that took my site down. I am currently updated to wp 5.0.01. The latest plugin update I am unable to install is from Dec 21/18. Because it took my site down I had to remove the plugin from the file manager.

    Is anyone else experiencing this issue?

Viewing 4 replies - 1 through 4 (of 4 total)

  • I have the same problem, i do get a fatal error when i try to install the plugin again.
    I uninstall and reinstalled the plugin but it still not working.
    I hope i did not lose my counters, i did got more then 100000.
    Want to know how to fix this issue and if i did lose my counters how can i add them back true database ?

    Regards,

    ysco..

    Plugin Author Dotstore

    (@dots)

    Hello there!

    Thank you for writing to us and showing your interest.

    Can you please create a Support Ticket at thedotstore, to review the issue.
    Support Ticket

    We need to review the settings in your site, as soon as we receive your ticket, will get back to you shortly.

    Thanks & regards,

    thedotstore support team

    @ Multidots,

    Just send the problem with info true support ticket.
    Thanks ??

    Regards, ysco..

    Thank you, ysco..

    Regards,

    thedotstore support team

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘plugin crashed before latest update’ is closed to new replies.