• Resolved jolantamichailova

    (@jolantamichailova)


    I have changed the login URL ant it was working fine until I decided to configure the Recaptcha. After I entered keys of Recaptcha, plugin started to crash. At first, the login page would not load: I would get “not found” with the new url, and the blank page with the old url.

    I tried to delete the plugin and install it again – it didn’t help. I tried to disable Recaptcha and delete the keys – it didn’t help. After several attempts, the website admin area crashes, if this plugin is enabled. I get error: “This page isn’t working. It redirected you too many times.”

    It looked like a nice plugin with all essential features. But unfortunately it’s not possible to use it, since there are too many bugs.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello @jolantamichailova,

    Thank you for getting in touch with us.

    To address the issue you are experiencing, we recommend checking if there are any conflicts between the plugin and other plugins or themes installed on your website. To do this, you can try disabling all other plugins and switching to a default WordPress theme to see if the issue persists.

    If the problem persists, please raise a support ticket either from the plugin or from the website, and we will be glad to provide you with further assistance.

    Thank you,
    miniOrange Team

    Hello?@jolantamichailova ,

    We have not received your response yet. For now, we are closing this ticket.

    If you are still facing this issue, please don’t hesitate to reach out to us through our support form in the plugin or on our website.

    Thanks,
    miniOrange Team

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Plugin crashes after trying to configure Google Recaptcha’ is closed to new replies.