Plugin crashes my site on ‘Bulk edit’

  • Resolved webtrac

    (@webtrac)


    1 year, 5 months ago

    Heyo people,

    Whenever I install the plugin Mollie Payments for WooCommerce, i cant do bulk edits anymore. Whenever I try the screen will go blank and show only a ‘-1’.

    What can I do to fix this and still use the plugin?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @webtrac

    Does this happen for you with all post types or only with products?

    I cannot reproduce this behavior, so you may want to perform a full conflict test to rule out eventual issues with the theme or a different plugin. We recommend temporarily activating the default theme Storefront and disabling all other plugins except for?WooCommerce and?Mollie to see if the behavior persists.

    Please let us know how this works for you. If you need further guidance I recommend additonally contacting the Mollie Support Team directly.

    Thank you!

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    Hi @webtrac

    A deeper investigation into this behavior shows a relation to the Voucher gateway. Temporarily disabling the Voucher gateway should resolve this issue when bulk editing products.

    Please let us know how this works for you. The team is looking into fixing this issue and we appreciate your report.

    Kind regards,
    Niklas

    Plugin Support Syde Niklas

    (@niklasinpsyde)

    We have not heard back from you in a while, so I’m marking this thread as resolved. Please note that this error will probably be fixed in the next update.
    If you have any further questions, please feel free to reopen this topic or create a new one.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
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