Plugin crashes wordpress import page

Hi @daveachkar,

I hope you are well today and thank you for your question.

Can you try enabling WP_DEBUG mode and debug logging? To do this, just go to wp-config.php include this:

define('WP_DEBUG',true);
define('WP_DEBUG_LOG',true);

You might already have a line for WP_DEBUG, so just make sure it’s set to true. This will create a log file under wp-content/debug.log with detailed information.

If you’d like to avoid end users seeing error messages, you can include this as well:

@ini_set(‘display_errors’,0);
define(‘WP_DEBUG_DISPLAY’, false);

This will prevent errors from being displayed, but you can still find them in the log file. For information on this, checkout this wpmu.org article.

Let us know what errors if any you are getting when “Posterous Importer Advanced” plugin is enabled so that we can help you to fix it!

Which theme, “Posterous Importer Advanced” plugin and WordPress are you using?

Best Regards,

Thank you!

I enabled debug mode as described, and played with the plugin – for some odd reason no error messages were displayed and no debug log was created in /wp-content. However, I still get the “white screen of death” when going to the tools>import page.

I am using plugin v1.0.1, WP version 3.7.1, and theme I purchased called Symbol (https://themeskult.com/themes/)

my site: david.achkar.com

Hi David,

Thank you for your reply.

Can you just try deactivating all plugins except Posterous Importer Advanced and using WordPress default theme like Twenty Twelve?
if you can’t do this on your live site then create one test site having same configuration to test it and let me know whether it works or not.

Kind Regards,

Sorry for the delay, I got around to doing this and figured out the issues:

1. the plugin “simple share buttons adder” disables the error logging we tried to do earlier

2. the plugin “wordpress importer” doesn’t play nice with Posterous Importer Advanced. Once I disabled it I was able to import my posterous data.

Thanks for you help!
David

Hi David,

You are most welcome.

Thanks for letting us know about it.

Take care.