Plugin crashes WordPress website

  • Resolved rudybrinkman

    (@rudybrinkman)


    8 years, 8 months ago

    After doing an update to the latest version (as of course would be the best practice, to keep plugins up to date) the website crashed.

    (I removed the exact path from the error message and replaced it with {path} )

    Error log message:

    [Sat Mar 12 17:35:37.528943 2016] [:error] [pid 19365] [client 94.212.94.230:50805] PHP Fatal error: require_once(): Failed opening required ' {path}/wp-content/plugins/all-in-one-seo-pack/aioseop_functions.php' (include_path='.:/usr/local/lib/php') in {path}/wp-content/plugins/all-in-one-seo-pack/all_in_one_seo_pack.php on line 157, referer: {path} /wp-admin/index.php

    This simply shouldn’t happen after a simple update from the plugin manager.

    I happen to know how to disable a plugin by logging in using FTP and rename the directory it is in, but many will be lost in the woods because of this.

    Server/site information:

    Apache 2.4.18
    MariaDB 5.5.46
    Php 7.0.3
    Wordpress 4.4.2
    WooCommerce 2.5.2

    https://www.ads-software.com/plugins/all-in-one-seo-pack/

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rudybrinkman

    (@rudybrinkman)

    Solution:

    – update WooCommerce;
    – renamed the directory back to it’s orignal name;
    – re-activaded the plugin.

    It worked with no error. Pretty weird, …

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    Hi Rudy,

    I’m sorry you’re experiencing this problem.

    This happens sometimes when you have aggressive server-side caching (xcache, etc). It’s looking for the old file location because the main plugin file is cached on your server. There isn’t much that we can do about that, but you can ask your hosting company to clear your server’s cache.

    Instead of using an aggressive server caching program, use a plugin like WP Super Cache.

    Thread Starter rudybrinkman

    (@rudybrinkman)

    The only caching on that specific site/server is OpCache.
    That might have caused it though since that’s Zend’s PHP script caching.

    Thanks for responding.

    Michael Torbert

    (@hallsofmontezuma)

    WordPress Virtuoso

    Yep. That would be it. ??
    It looks like https://www.ads-software.com/plugins/opcache/ will clear the cache for you on a plugin/theme/core upgrade so this doesn’t happen in the future.

Viewing 4 replies - 1 through 4 (of 4 total)
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