Plugin creating fatal error with Divi builder

  • Resolved freshynathan

    (@freshynathan)


    4 months, 2 weeks ago

    When the plugin is active, I cannot update Divi pages. When I try, Divi throws an error and I can also find an error in my hosting logs:

    PHP Fatal error: Uncaught Error: Call to a member function get_status() on bool in /srv/htdocs/wp-content/plugins/mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-service.php:437 Stack trace: #0 /wordpress/core/6.5.5/wp-includes/class-wp-hook.php(324): MailChimp_Service->handleProductMetaUpdated(211245, 238689, ‘_thumbnail_id’, ‘0’) #1 /wordpress/core/6.5.5/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(NULL, Array) #2 /wordpress/core/6.5.5/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #3 /wordpress/core/6.5.5/wp-includes/meta.php(156): do_action(‘added_post_meta’, 211245, 238689, ‘_thumbnail_id’, ‘0’) #4 /wordpress/core/6.5.5/wp-includes/meta.php(252): add_metadata(‘post’, 238689, ‘_thumbnail_id’, ‘0’) #5 /wordpress/core/6.5.5/wp-includes/post.php(2626): update_metadata(‘post’, 238689, ‘_thumbnail_id’, ‘0’, ”) #6 /srv/htdocs/wp-content/themes/Divi/includes/builder/functions.php(8893): update_post_meta(238689, ‘_thumbnail_id’, ‘0’) #7 /srv/htdocs/wp-content/themes/Divi/includes/builder/functions.php(2452): et_builder_update_settings(Array, 238689) #8 /wordpress/core/6.5.5/wp-includes/class-wp-hook.php(324): et_fb_ajax_save(”) #9 /wordpress/core/6.5.5/wp-includes/class-wp-hook.php(348): WP_Hook->apply_filters(”, Array) #10 /wordpress/core/6.5.5/wp-includes/plugin.php(517): WP_Hook->do_action(Array) #11 /wordpress/core/6.5.5/wp-admin/admin-ajax.php(192): do_action(‘wp_ajax_et_fb_a…’) #12 {main} thrown in /srv/htdocs/wp-content/plugins/mailchimp-for-woocommerce/includes/class-mailchimp-woocommerce-service.php on line 437

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author ryanhungate

    (@ryanhungate)

    @freshynathan thanks for the report. We’ll get on this right away for a follow up patch and report back here.

    Plugin Author ryanhungate

    (@ryanhungate)

    @freshynathan 4.2.1 has been released, please let us know if that resolves your issues.

    Plugin Support khungate

    (@khungate)

    Hi @freshynathan, we just wanted to check back with you to see if this was still a problem with our latest plugin (v4.2.1 at the time of this post). Please let us know when you get a moment, we’ll be happy to help troubleshoot further if necessary.

    Plugin Support khungate

    (@khungate)

    Hi there, we’re going to close out this ticket for now since it’s been a few weeks since we’ve been in touch.

    Please let us know if you still need any help and we’ll be glad to reopen and troubleshoot further. Please note, that the best way to reach us is over at the GitHub plugin page: https://github.com/mailchimp/mc-woocommerce/. From there, you can receive direct responses from the development team, log new issues, download the latest version, and track existing support tickets.

Viewing 4 replies - 1 through 4 (of 4 total)
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