plugin database tables have not properly installed

  • Error message on my Plugins page – ALO Easymail Newsletter needs attention!
    It then tells me that the database tables are not properly installed and suggests to deactivate and reactive the plugin, or to install the tables manually. When I looked at the tables, the only one which shows is wp_easymail_recipients which has no data. When I tried to create the missing tables, I get an error message to say that the table already exists. If I try to DROP the table it tells me it is dropped, but when I try to create a new one …. no, it already exists.
    I seem to be going round and round in circles.
    I have updated all wordpress/woocommerce/plugins before attempting to resolve this issue. I don’t understand why a table which is missing from the list in phpMyAdmin is still apparently there. This plugin was working a year ago (last time I checked).
    Can someone help me please.

    • This topic was modified 4 years, 5 months ago by jillc.
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  • Plugin Author eventualo

    (@eventualo)

    Hi, very strange…
    I think you already read it, but to be sure here there is the sql query to install manually the table: https://www.eventualo.net/blog/wp-alo-easymail-newsletter-faq/#faq-20
    Otherwise, you can go in EasyMail general settings and flag the “Delete all plugin data on deactivation” setting (2 checkboxes) and then de-activate the plugin. In this way the plugin will remove db tables before deactivating.
    I hope it helps.

    Thread Starter jillc

    (@jillc)

    No, that doesn’t work. I suppose there is a conflict with another plugin. I’m not sure what to do next.

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