Plugin Deleted WordPress Application on Plesk

  • Resolved sunchiller

    (@sunchiller)


    7 years, 8 months ago

    After installation of Wordfence plugin it caused issues on httpsdocs. To access WordPress via Plesk Web Host was not possible anymore. WordPress Application got deleted from web hosting dashboard and it is not possible to re-install.

    “Installation failed due to database does not exists”

    “The WordPress version is not working anymore du to error in httpsdocs”

    Even after plugin was deleted.

    I guess that was it then. Just finished my website, everything worked well and now this. thanks

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  • Hi sunchiller,
    The plugin can not delete the entire WordPress installation from the server and it can not prevent reinstalling WordPress on your server as well, something beyond the plugin installation level happened that resulted in such troubles that I’m sorry you had to go through them!

    I recommend getting in contact with your hosting provider and report both issues to them, they should be able to investigate these issues in details and provide you with the exact reason behind that and a proper fix.

    Feel free to update me in case you heard from them anything related to Wordfence.

    Thanks.

    Hello!

    I hope we were successful in helping you resolve your issue with Wordfence! Since we have not heard back from you in the past 2 weeks I will now be marking this support thread as resolved. However, if we still haven’t resolved your issue please reach out to us as we would be more than happy to further assist you!

    Thanks and have a great day!
    Chloe

Viewing 2 replies - 1 through 2 (of 2 total)
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