“plugin did not receive expected response.” – intermittent error

  • Hi,

    Sometimes, when you attempt to log into my website with a correct username and password, an error occurs. The error is as follows (in red):

    “Plugin did not receive expected response. The action might not be completed. Some other plugin or code on your site is interferring with the plugin’s functionality. Temporarily deactivate all other plugins to further confirm. To disable this message, uncheck “error log” option from the settings.”

    The only other “User Reg” related Apps i have are:

    Profile Builder – by Cozmoslabs

    User Registration – by WPEverest

    Can you investigate why these may overlap with your plugin? thanks,

Viewing 6 replies - 1 through 6 (of 6 total)
  • jusemora30

    (@jusemora30)

    I had the same log error! it happened once then I closed the registration form, open it again and it worked fine, that was very weird! It was registration of a new account. I attached screenshot

    Register.PNG

    Thread Starter shakibt

    (@shakibt)

    i know!

    i still haven’t solved this issue. The only thing I’ve managed to do to “reduce” to problem, is just removing / hiding the “error log”.

    But… a new person who registers or someone who logs in, gets refreshed without seeing the issue, but it works 2nd time, which still isn’t ideal from a UX POV.

    Any chance in getting a list from you on: what “user” and “registration” plugins you’re using? Maybe we can find a commonality?

    Plugin Author xootix

    (@xootix)

    Hello,

    Does it happen every “first time” or randomly?

    Could anyone of you please share your staging site login so that I can further debug?

    Please share at xootix.com/contact

    jusemora30

    (@jusemora30)

    Honestly, I think it was first time and randomly because I was looking at the site sessions through “smartlook” and that’s where I saw it happened to a user

    Thread Starter shakibt

    (@shakibt)

    it happens to me almost every time. I will create credentials soon as email you @xootix

    thank you!

    Plugin Author xootix

    (@xootix)

    Thank you. I will further debug and get back to you.

Viewing 6 replies - 1 through 6 (of 6 total)
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