• Resolved adamtechbv

    (@adamtechbv)


    Hello!

    Every week this plugin gets “Data Error” for both Search Console and Analytics, I reset it manually it works fine, but next week again same error.

    The hoster said the following:
    “On both websites, I could see the same PHP warning message in the error log:

    2022-03-09 09:05:14.869693 [NOTICE] [802036] [T0] [31.187.187.132:59464-H3:78BBB082F485FF2B-56#APVH_styloparfums.nl:443] [STDERR] PHP Warning: require_once(/home/adamtnle/domains/styloparfums.nl/public_html/wp-content/plugins/google-site-kit/third-party/psr/cache/src/CacheItemPoolInterface.php): failed to open stream: No such file or directory in /home/adamtnle/domains/styloparfums.nl/public_html/wp-content/plugins/google-site-kit/includes/loader.php on line 34
    2022-03-09 09:05:14.869707 [NOTICE] [802036] [T0] [31.187.187.132:59464-H3:78BBB082F485FF2B-56#APVH_styloparfums.nl:443] [STDERR] PHP Fatal error: require_once(): Failed opening required '/home/adamtnle/domains/styloparfums.nl/public_html/wp-content/plugins/google-site-kit/third-party/psr/cache/src/CacheItemPoolInterface.php' (include_path='.:/usr/local/lsws/lsphp74/share/pear:/usr/local/lsws/lsphp74/share/php') in /home/adamtnle/domains/styloparfums.nl/public_html/wp-content/plugins/google-site-kit/includes/loader.php on line 34

    I also make often staging (duplicates) of this website, on staging.styloparfums.nl and staging.jcparfum.nl, my question:
    What is causing this error? Is it because I have duplicate of my site running on staging…?

    How to fix it very annoying to reset everytime.
    Image error in Dashboard:
    https://prnt.sc/fsMOnKh7x_lO

    • This topic was modified 2 years, 8 months ago by adamtechbv. Reason: styling

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support James Osborne

    (@jamesosborne)

    Hi @adamtechbv,

    Thanks for reaching out and sorry to hear you’re encountering such errors. I can understand how having to setup the plugin constantly would be frustrating. So we can determine more on this please share the following:

    1. Your Site Health information for one of these impacted sites (ie. from where you shared the “Critical error” message. You can use this form to share privately if preferred.
    2. Do you also encounter a notice to reconnect Site Kit? In the screenshot you shared it refers to a critical error, which is a generic WordPress error. I’m curious to know if you encounter any other notices asking you to reconnect the plugin.
    3. Do you see any warnings or errors when checking your Site Health status (Tools > Site Health > Status), which differs from your Site Health information requested above? Such errors may include REST endpoint references.

    Once we have the above information we can investigate your setup and provide suitable troubleshooting suggestions.

    Thread Starter adamtechbv

    (@adamtechbv)

    1. I have sent this information through the form you gave me.
    2. https://prnt.sc/TEn9CkcGnn9H
    3. https://prnt.sc/w3_sdss_KQLJ

    Plugin Support James Osborne

    (@jamesosborne)

    Many thanks for sharing the additional information. From checking the Site Health information provided nothing obvious stands out that would be resulting in you having to reconnect. I will check a couple of the plugins you have active however I don’t suspect the plugins along are the cause of you having to reconnect.

    While I check a couple of your plugins for possible causes would you be able to share the following:

    1. When you mention you encounter a “Data Error” can you share a screenshot of this error, or the full error message encountered? I ask as there can be different data error messages.
    2. On occasions whereby you create staging versions of the site, is Site Kit connected? By that I mean is the plugin connected when you clone the site or use one of your backup and restore plugins, which it looks like you have active? This can result in data errors, as the site registered on the Site Kit service may not match your staging site.

    Let me know if you have any questions with the above.

    Plugin Support James Osborne

    (@jamesosborne)

    As we didn’t receive a response I’ll mark this as resolved. Feel free to open a new support topic if you continue to encounter issues, or reopen this topic and we’d be happy to assist.

    Thread Starter adamtechbv

    (@adamtechbv)

    Hello! 1 Month and 1 Week has been passed, and I didn’t create any staging. But it is again broken this morning.
    I have the following error on both of my different websites:

    2022-04-23 19:31:11.191490 [NOTICE] [2026380] [T0] [45.77.227.117:50038#APVH_jcparfum.nl:443] [STDERR] PHP Warning:  require_once(/home/adamtnle/domains/jcparfum.nl/public_html/wp-content/plugins/google-site-kit/third-party/psr/cache/src/CacheItemPoolInterface.php): failed to open stream: No such file or directory in /home/adamtnle/domains/jcparfum.nl/public_html/wp-content/plugins/google-site-kit/includes/loader.php on line 34
    2022-04-23 19:31:11.191510 [NOTICE] [2026380] [T0] [45.77.227.117:50038#APVH_jcparfum.nl:443] [STDERR] PHP Fatal error:  require_once(): Failed opening required '/home/adamtnle/domains/jcparfum.nl/public_html/wp-content/plugins/google-site-kit/third-party/psr/cache/src/CacheItemPoolInterface.php' (include_path='.:/usr/local/lsws/lsphp74/share/pear:/usr/local/lsws/lsphp74/share/php') in /home/adamtnle/domains/jcparfum.nl/public_html/wp-content/plugins/google-site-kit/includes/loader.php on line 34
    2022-04-23 19:28:02.330258 [NOTICE] [2026380] [T0] [31.187.187.132:49925-H3:9FBD78A54235F9C2-816#APVH_styloparfums.nl:443] [STDERR] PHP Warning:  require_once(/home/adamtnle/domains/styloparfums.nl/public_html/wp-content/plugins/google-site-kit/third-party/psr/cache/src/CacheItemPoolInterface.php): failed to open stream: No such file or directory in /home/adamtnle/domains/styloparfums.nl/public_html/wp-content/plugins/google-site-kit/includes/loader.php on line 34
    2022-04-23 19:28:02.330285 [NOTICE] [2026380] [T0] [31.187.187.132:49925-H3:9FBD78A54235F9C2-816#APVH_styloparfums.nl:443] [STDERR] PHP Fatal error:  require_once(): Failed opening required '/home/adamtnle/domains/styloparfums.nl/public_html/wp-content/plugins/google-site-kit/third-party/psr/cache/src/CacheItemPoolInterface.php' (include_path='.:/usr/local/lsws/lsphp74/share/pear:/usr/local/lsws/lsphp74/share/php') in /home/adamtnle/domains/styloparfums.nl/public_html/wp-content/plugins/google-site-kit/includes/loader.php on line 34

    This is the page I see: https://prnt.sc/19iOYIQwCIAG

    UPDATE:
    I am currently already resetting and waiting for an answer of you, but I notices this warning while resetting:
    https://prnt.sc/RyB7SV21eBky

    UPDATE 2:
    Here you have current SITE HEALTH info:
    https://prnt.sc/tbLBOAYwPOLw

    UPDATE 3:
    I deleted whole plugin and installed again, the API warning error (of first update) is gone.
    https://prnt.sc/wlZu9ot-NkIM

    • This reply was modified 2 years, 7 months ago by adamtechbv. Reason: Added update
    • This reply was modified 2 years, 7 months ago by adamtechbv. Reason: site health
    • This reply was modified 2 years, 7 months ago by adamtechbv.
    Thread Starter adamtechbv

    (@adamtechbv)

    Hello, I think I got still no reply? The same error is continuering after the reset & reinstall plugin..

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Plugin displays error every week, I need to reset.’ is closed to new replies.