Plugin does not connect site to Worldpay

  • Resolved simplysigns

    (@simplysigns)


    7 years, 5 months ago

    Good afternoon,

    I have been asked to contact you by Worldpay, regarding the fact that the plugin you offer is sadly not connecting to the Worldpay site.
    I have installed the plugin ‘Business Worldpay Gateway for Woocommerce’ and it opens up a new settings category in Woocommerce.
    The plugin has been created by MDSDev – which was the one recommended to me by Worldpay.

    However, once having entered in all data in Woocommerce Settings, the website doesn’t connect to Worldpay when somebody buys something from the webshop.

    If you go to the shop, select an item, add to basket, go to checkout – there are Worldpay options (which is a good sign). However, when you click the Worldpay options and then ‘checkout’ – it skips the part where you enter the card details, and simply shows an order number, date, and payment method. After speaking to Worldpay, they have said this means it is not connecting Worldpay to the site upon checout.

    I am really hoping you can help me understand why Woocommerce does not connect to Worldpay when a customer pays for an item.

    The website is https://www.giftsbyberni.co.uk

    Many thanks and hoping for an answer soon

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author mdsilviu

    (@mdsilviu)

    Hi,

    Your theme is missing some actions from woocomerce.
    Read these thread https://www.ads-software.com/support/topic/set-up-help-3/.
    The author of the theme removed them somehow.

    This may be related and any help gratefully received.

    I have the same problem, calls the page /checkout/order-pay/922/?key=wc_order_593565e9f3439 and throws the error (with debug enabled)

    Fatal error: Call to undefined method WC_Order::get_id() in /wordpress/wp-content/plugins/business-worldpay-gateway-for-woocommerce/admin/partials/class-mds-worldpay-gateway-request.php on line 88

    I am using Woocommerce 2.6.14

    • This reply was modified 7 years, 5 months ago by chrispink.

    And, to clarify, no actions have been removed from the checkout pages.

    Plugin Author mdsilviu

    (@mdsilviu)

    Update your woocommerce plugin, the last update is made to work with woocommerce 3.0. If not use an older version from the development tab.

    That worked perfectly thankyou, donation gratefully winging its Paypal way to you.

    Plugin Author mdsilviu

    (@mdsilviu)

    Thank you for your support.

Viewing 6 replies - 1 through 6 (of 6 total)
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