Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author August Infotech

    (@augustinfotech)

    Hello Bliss7,

    We have checked this plugin and its working fine on our end. Please can you mail us your admin details so that we can look into the problem that you are facing and help to solve it.

    Thanks & Regards,
    August Infotech.

    Thread Starter Bliss7

    (@bliss7)

    Hi, how do I email you the admin details? Can you give me your email address then?

    I think your site is not working.

    Thanks for looking into this. If you can make the plugin work for me, I will change my review to 5 stars.

    Plugin Author August Infotech

    (@augustinfotech)

    Hello Bliss7,

    Please provide your admin details at: [email protected]

    Thanks & Regards,
    August Infotech.

    Thread Starter Bliss7

    (@bliss7)

    Hi,

    Please update me ASAP on the status of your findings. I sent you an email just now…

    Looks like I am not the only one having this problem of the plugin not working at all – Check your latest review.

    I think it’s probably an issue with Litespeed server….or maybe some server configurations which your plugin has issues with.

    Thanks.

    Plugin Author August Infotech

    (@augustinfotech)

    Hello Bliss7,

    We have solved the issue.
    There was some header conflict on server.

    Thanks & Regards,
    August Infotech.

    Thread Starter Bliss7

    (@bliss7)

    Hi August Infotech,

    When you say solved, can you clarify?

    I would assume there will be a plugin update soon to address any server issues. Because the problem is not limited to the one site that I showed you.

    It affects ALL my sites where I installed and activated your plugin — The emails sent through the form are not received by my email address on all my sites.

    Thanks

    Plugin Author August Infotech

    (@augustinfotech)

    Hello Bliss7,

    We have removed the following code:

    $ai_headers = “MIME-Version: 1.0\n”;
    $ai_headers .= “Message-Id: <“.time().”@”.$_SERVER[‘SERVER_NAME’].”>\n”;
    $ai_headers .= “X-Mailer: php-mail-function-0.2\n”;

    $ai_admin_headers = “MIME-Version: 1.0\n”;
    $ai_admin_headers .= “Message-Id: <“.time().”@”.$_SERVER[‘SERVER_NAME’].”>\n”;
    $ai_admin_headers .= “X-Mailer: php-mail-function-0.2\n”;

    Thanks & Regards,
    August Infotech.

    Thread Starter Bliss7

    (@bliss7)

    I see, thanks. So I have to edit the plugin….

    But this is a temporary measure right?

    I think you need to update the plugin itself here so that it works on all types of servers.

    Will be waiting for your plugin update.

    Thanks

    Plugin Author August Infotech

    (@augustinfotech)

    Hello Bliss7,

    It had issues with only your server and its working fine with other installations. So we need to keep conditions for adding headers. We are already working on other upgrade so we will include that feature in next upgrade.

    For now you will have to make changes in your plugin.

    Thanks & Regards,
    August Infotech.

Viewing 9 replies - 1 through 9 (of 9 total)
  • The topic ‘Plugin does not function at all’ is closed to new replies.