Plugin does not work in the front end

  • Resolved dvharrison

    (@dvharrison)


    9 months, 1 week ago

    Hi

    I have installed WWPFront Scroll top ionto my new website but where the arrow is visible on the back end of the site, on the Front end, it is nowhere to be seen.

    I think it might be an issue with JQuery, but I am using jquery 3.7.1 and tried PHP versions 7.4 to 8.3 . I have run both with and with out optimiser/cache plugin and still I get the same issue

    I welcome any help

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Swathi S

    (@swathiswpfront)

    Hello @dvharrison,

    It seems that there are two versions of jQuery being loaded on your website, which could be causing issues with the plugin.

    The screenshot is attached for your reference:

    View post on imgur.com

    Thanks!

    Plugin Support Swathi S

    (@swathiswpfront)

    Resolving due to inactivity. If you have any queries please feel free to get in touch with us.

    Thanks!

    Untick the SCROLL SNAP on your page settings/advanced. I had the same problem with the front page on both my PC and iphone.

Viewing 3 replies - 1 through 3 (of 3 total)
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