Plugin Does Not Work with Video Cloud Service, Never Ending Load Bar

  • Resolved webberdesign

    (@webberdesign)


    11 years, 4 months ago

    I have signed up (to start with) the $99 account — NO API.

    This “Official” plugin does not work, you simply get a never ending gray loading bar.

    This “Official” plugin is only supported through this forum where no answer to this problem can be found, however, several people are having the problem.

    If you simple want to embed the players into WordPress(.org) installs, you can not use the Visual Editor. This will break the embed code. This is useless if the visual editor is turned enabled, which most people need.

    I have added the information for PublisherID, PlayerID and PlayerKey. I then go to WordPress, click on a post to edit, click Add Media and then choose the Brightcove Tab. This is where the problem is, the page will never load.

    I’ve tried all the different player IDs/keys with no success.

    This plugin created by Brightcove is not supported professioanlly by the company only through this forum as they claim it is “open source”.

    Is there a way for this plugin to work? Otherwise I would not suggest ANYONE WITH A www.ads-software.com INSTALL BOTHER WITH THIS COMPANY.

    https://www.ads-software.com/extend/plugins/brightcove-video-cloud/

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