Plugin doesn’t calculate pricing for oversized shipments

  • Resolved stacey10thst

    (@stacey10thst)


    3 years, 7 months ago

    We just discovered the plugin does not calculate the oversized surcharge that Canada Post charges for items over 100cm. It calculates a shipping price, but doesn’t factor in the surcharge. Is this feature available but I’m overlooking something?

    If not, is there a way to add on a flat rate surge charge in addition to the costs calculated by the plugin (ie. with “shipping classes”)?

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author smallfishes

    (@smallfishes)

    Hi @stacey10thst

    Thanks for reaching out. Are you using the free or pro version of the plugin?

    Thread Starter stacey10thst

    (@stacey10thst)

    I’m using the Free Version. Thank you.

    Plugin Author smallfishes

    (@smallfishes)

    Hi @stacey10thst

    Sorry for the delay. I saw you bumped this thread earlier today.

    So the free version won’t take into account the surcharge as it’s weight based only. The pro version however does take weights into account when in box shipping mode, and not weight only mode.

    Let me know if I can help with anything else!

Viewing 3 replies - 1 through 3 (of 3 total)
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