Plugin doesn’t track transactions

Is eCommerce enabled in GA? Unless that is enabled, GA won’t accept any transactions.

This plugin is also fairly outdated, and uses a JavaScript driven version of transaction tracking. I’d recommend upgrading to their pro version: https://woocommerce.com/products/woocommerce-google-analytics-pro/

I know it’s not free, but the tracking is much more accurate because the transactions are sent through the server, instead of through the customer’s browser JavaScript. (Don’t work for the plugin developer, just a user of both tools.)

Hi @elenacabo85,

Thanks for letting us know. We are currently reviewing this issue here:

https://github.com/woocommerce/woocommerce-google-analytics-integration/issues/118

We’ll be in touch with what we find.

Thanks again,

Hi there,

This issue was fixed. Please make sure you have the Ecommerce view enabled in Google Analytics. More on how to do this can be found here:

https://docs.woocommerce.com/document/google-analytics-integration