Plugin doesn’t work

  • Hi folks! So I have upgraded WordPress and all my Plugins to the latest version, installed the PHP Compatibility checker plugin, hit the “scan” button and…

    …I get a spinning circle for about three seconds, and then…

    …nothing happens!

    No results, no error messages, nothing. It’s as though I didn’t hit the “scan” button at all. What am I doing wrong? Is the plugin broken?

Viewing 5 replies - 1 through 5 (of 5 total)

  • Hi,
    Yes: exactly the same for me. Nothing happens.
    Tried on 2 different sites: one running PHP 7.0 and another running PHP 5.6. On both sites the plugin behaved exactly as described above. No reports.

    • This reply was modified 5 years, 3 months ago by xberg.
    davidvee

    (@davidvee)

    WPEngine Employee

    Some environments behave differently than others when running the plugin and there is a known issue w/ some plugins causing the scanning to hang. Have either of you tried running the plugin in a local copy of your site / a different server? As a word of advice, we definitely recommend you run the scans locally vs. on a production server.

    Yep, same here. Running 7.3.8 – nothing…

    Thread Starter kenburrell

    (@kenburrell)

    Hi @davidvee and thanks for your response. I do not have the option to run the scan on a “local copy” of my site; as a non-techie person I wouldn’t know how to go about doing this. I didn’t even know my site used PHP until I got the warning about it being out of date. I was hoping I could run the check, do the upgrade and get back to my day job (naive I guess…)

    davidvee

    (@davidvee)

    WPEngine Employee

    Hey @kenburell. Check out the free local WP tool “Local by Flywheel” for running a local version. It’s fairly easy to use.

    That being said, if you’re not that technical, I’m not sure if the errors this plugin shows will be all that helpful (e.g. would show plugins that might cause issues, but also may require code changes to “fix” those errors).

    My personal suggestion is to get an instance of WordPress on a PHP 7.2/3 (highest they have) server on your host.

    Ask your host how to set that up specifically on their servers. At WPE, we have tools that automatically do this. Your host may have something similar.

    Once you get a copy of the site in a PHP 7.x instance, test to see if anything breaks. There’s a good chance that everything will work fine. If a particular thing breaks (e.g. a form), chances are the break is due to a PHP version compatibility issue.

    I hope this helps. Again, this PHP scanner plugin is good for identifying particular and possible issues, but testing functionality / look-and-feel on an actual 7.x instance is needed no matter what.

    Good luck!

Viewing 5 replies - 1 through 5 (of 5 total)
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