Plugin doesn’t work at all

Hi @robwatsondz

They are the basic plugin requirements, other way, there could be different inconveniences.

This is the same plugin, just installed in the Homepress theme.

regards

Even with a blank setup, no demo content, new listing records are freezing up. It seems unlikely that adding a single post should need to take 3,000 seconds of max_execution_time.

I’ve checked the logs and seems like that there are application-level issues on the plugin itself that lead to a need for such a long max_execution_time. Usually these will show up even if I am on a local machine and not using Pantheon.

Here’s a snippet of the php-error.log with ulisting plugin items: https://gist.github.com/zaineme/fccdab032639efca7ec60ec5ffdbbd9e

I can send you the full logs if you’ll give me a separate contact email address or Dropbox to upload to.

Pantheon offers free accounts for sandbox development, so you could drop the plugin on an instance there and see more of what I’m referring to. It would be good for sales of the plugin to have it operate optimally on all kinds of hosting, including Pantheon which is becoming increasingly popular.

I re-ran the install and demo setup from scratch and this time I kept track of all the error logs at each step of the way. See the gists below for the errors. There are tables that just aren’t getting created in Pantheon’s database (InnoDB) upon activation of the plugin. That’s probably the main issue, but I don’t think the root cause is timeout related as the tables that did get created during activation didn’t take long to create. This is where I’m stuck, until all the tables can be fully created, with or without the demo being imported. No new listings can be created without the missing tables.

uListing php-error.log creating user tables upon activation on Pantheon
https://gist.github.com/crobertwatson/68ddf9558cec34731e52dd2cba7837d2

uListing php-error.log after demo creation and clicking on Listings
https://gist.github.com/crobertwatson/b67276591889aab8a485873ae2679b9e

uListing php-fpm-error.log after demo creation and clicking on Listings
https://gist.github.com/crobertwatson/cb3fb2d82781f0a0d99c2c9930d8e2a9

uListing php-slow.log after demo import and clicking on Listings
https://gist.github.com/crobertwatson/d929461adc5075497c6cd66d9694b55b

The previously provided screen record was from the HomePress theme that works with the uListing plugin. That was just demonstration. However, if you will set the proper server limits the uListing plugin shouldn’t reproduce unexpected restrictions while using it. Here below is the link, you can find the required limits for the plugin

Cheers

We are using WordPress 5.8.3, which is greater than the required 4.6. When the site launches it will be on 5.9.

We are using PHP 7.3.33, which is greater than the required PHP 7.2.

We are using MySQL 10.0.23-MariaDB-log, which is greater than the required MySQL 5.6.

Our PHP memory limit is 256M, which is the preferred amount.

Nevertheless, the problem still happens and seems to be centered on a bad SQL query that maybe wasn’t tested on all versions of MySQL.

Hi,

Please contact your hosting provider and ask them to increase the PHP version to 7.4 as WordPress from 5.8 requires PHP 7.4 version.

regards