Plugin doesn’t work in WordPress 4.9

  • Resolved davidjoker

    (@davidjoker)


    7 years, 3 months ago

    Since installing this plugin, when I hover the tabs on the left of WordPress Dashboard, there is no subtab appears. also, the plugin doesnot work.

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Author Piotr Pesta

    (@piotr-pesta)

    Just checked this out and plugin works with WP 4.9 like before, no problems at all, also noone else reporting any problems with plugin on WP 4.9. Also can’t see any problem with WP 4.9 subtabs. It’s seems this is related only with yours WP 4.9 installation, maybe there is conflict with other plugin..

    Thread Starter davidjoker

    (@davidjoker)

    can you please check again with version 4.9.1?

    Plugin Author Piotr Pesta

    (@piotr-pesta)

    Checked couple times with 4.9.1 version, works totally normal like before. Do you have any errors or something?

    Thread Starter davidjoker

    (@davidjoker)

    I am not professional at wordpress and coding as well. When I install and activate this application, the tabs in dashboard menu and in other sub tabs are disabled. for example, in dashboard boxes, we can rearrange the places for
    Boxes
    At a Glance –Activity—–Overview— Quick Draft— WordPress Events and News—Welcome

    by clicking on the boxes and drag to other place, but when I install this plugin, I cannot do anything with boxes. I suppose there are some conflicts in the scripts, chat.js. OnTopChat…

    • This reply was modified 7 years, 3 months ago by davidjoker.
    Thread Starter davidjoker

    (@davidjoker)

    Like in these images:

    When I click on Appearance, there is no subtabs,
    https://ibb.co/iaym7w

    In dashboard, the plugin doesn’t show the textarea (chat box)
    https://ibb.co/fnkAZb

    When I enable the “Show chat window everywhere (Premium Function)?” this line appear in the foot of every pages
    “If your domain name is correct, do not change it. Activation can take up to 24 hours! If you have any problems contact me at [email protected]”

    https://ibb.co/ePAf0G

    • This reply was modified 7 years, 3 months ago by davidjoker.
    • This reply was modified 7 years, 3 months ago by davidjoker.
    Plugin Author Piotr Pesta

    (@piotr-pesta)

    Hmm, sounds like there is a conflict with some other plugin on your website. Have you tried to disable plugins one by one (with enabled Author Chat) to see which one cause that problem? Do you have some plugin that is responsible for rearranging places of dashboard menu boxes?

    • This reply was modified 7 years, 3 months ago by Piotr Pesta.
    Thread Starter davidjoker

    (@davidjoker)

    i tried to install the plugin in other host. and, it doesnot work in infinityfree host. but in hostinger, it works.

    Plugin Author Piotr Pesta

    (@piotr-pesta)

    Seems it could be hosting limitation: https://forum.infinityfree.net/discussion/2177/i-am-having-problems-with-ajax-and-jquery-help

    Plugin Author Piotr Pesta

    (@piotr-pesta)

    no problem, ur welcome ??

Viewing 9 replies - 1 through 9 (of 9 total)
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