Plugin don’t work – infinite loading

Hi there @valentina1709 ??

Thanks for reaching out, let’s figure out why things are not lining up!

In order to investigate things further, could you please share a copy of your site’s System Status, with its URL visible?? You can find it via WooCommerce > Status. Select Get system report and then click the Copy for support button.?You can either paste it in your response here, or use https://pastebin.com/ for pasting it there and sharing it with us (as it provides additional paste settings).

Also, could you please navigate to WooCommerce > Status > Logs and from the dropdown on the right side, please see if there are any logs starting with the words fatal-error.

If so, please select View and copy and paste them into your reply here.

Looking forward to hearing from you!

Hi @anastas10s,

thanks for your reply.

`
### WordPress Environment ###

WordPress address (URL): https://hedymartinelli.com
Site address (URL): https://hedymartinelli.com
WC Version: 7.2.2
REST API Version: ? 7.2.2
WC Blocks Version: ? 8.9.2
Action Scheduler Version: ? 3.4.0
Log Directory Writable: ?
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: ?
Language: it_IT
External object cache: –

### Server Environment ###

Server Info: nginx/1.14.2
PHP Version: 7.4.33
PHP Post Max Size: 8 MB
PHP Time Limit: 60
PHP Max Input Vars: 2000
cURL Version: 7.64.0
OpenSSL/1.1.1n

SUHOSIN Installed: –
MySQL Version: 5.5.5-10.3.36-MariaDB-0+deb10u2
Max Upload Size: 2 MB
Default Timezone is UTC: ?
fsockopen/cURL: ?
SoapClient: ?
DOMDocument: ?
GZip: ?
Multibyte String: ?
Remote Post: ?
Remote Get: ?

### Database ###

WC Database Version: 7.2.2
WC Database Prefix: wp_
Dimensione totale database: 30.94MB
Dimensione dati database: 22.53MB
Dimensione indice database: 8.41MB
wp_woocommerce_sessions: Dati: 1.52MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_api_keys: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_attribute_taxonomies: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_downloadable_product_permissions: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_order_items: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_order_itemmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_tax_rates: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_woocommerce_tax_rate_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_shipping_zones: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woocommerce_shipping_zone_locations: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_shipping_zone_methods: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_woocommerce_payment_tokens: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_woocommerce_payment_tokenmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_woocommerce_log: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_actions: Dati: 0.42MB + indice: 0.41MB + motore InnoDB
wp_actionscheduler_claims: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_groups: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_actionscheduler_logs: Dati: 0.28MB + indice: 0.23MB + motore InnoDB
wp_commentmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_comments: Dati: 0.02MB + indice: 0.09MB + motore InnoDB
wp_duplicator_packages: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_gla_attribute_mapping_rules: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_gla_budget_recommendations: Dati: 0.22MB + indice: 0.14MB + motore InnoDB
wp_gla_merchant_issues: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_gla_shipping_rates: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_gla_shipping_times: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_content_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_core_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_flags: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_languages: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_icl_languages_translations: Dati: 0.20MB + indice: 0.17MB + motore InnoDB
wp_icl_locale_map: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_message_status: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_icl_mo_files_domains: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_node: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_reminders: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_strings: Dati: 0.28MB + indice: 0.27MB + motore InnoDB
wp_icl_string_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_string_packages: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_string_positions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_string_status: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_icl_string_translations: Dati: 0.13MB + indice: 0.03MB + motore InnoDB
wp_icl_translate: Dati: 3.42MB + indice: 0.14MB + motore InnoDB
wp_icl_translate_job: Dati: 0.05MB + indice: 0.02MB + motore InnoDB
wp_icl_translations: Dati: 0.14MB + indice: 0.39MB + motore InnoDB
wp_icl_translation_batches: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_translation_downloads: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_icl_translation_status: Dati: 2.30MB + indice: 0.02MB + motore InnoDB
wp_links: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_options: Dati: 4.38MB + indice: 0.14MB + motore InnoDB
wp_postmeta: Dati: 5.50MB + indice: 4.03MB + motore InnoDB
wp_posts: Dati: 1.38MB + indice: 0.34MB + motore InnoDB
wp_revslider_css: Dati: 0.13MB + indice: 0.02MB + motore InnoDB
wp_revslider_css_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_revslider_layer_animations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_layer_animations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_navigations: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_navigations_bkp: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_revslider_sliders: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_revslider_sliders_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_revslider_slides: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_revslider_slides_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_revslider_static_slides: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_revslider_static_slides_bkp: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_stickyblocks: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_termmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_terms: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_term_relationships: Dati: 0.09MB + indice: 0.06MB + motore InnoDB
wp_term_taxonomy: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_tm_taskmeta: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_tm_tasks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_usermeta: Dati: 0.05MB + indice: 0.03MB + motore InnoDB
wp_users: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_wc_admin_notes: Dati: 0.06MB + indice: 0.00MB + motore InnoDB
wp_wc_admin_note_actions: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_category_lookup: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_customer_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_download_log: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_coupon_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_order_product_lookup: Dati: 0.02MB + indice: 0.06MB + motore InnoDB
wp_wc_order_stats: Dati: 0.02MB + indice: 0.05MB + motore InnoDB
wp_wc_order_tax_lookup: Dati: 0.02MB + indice: 0.03MB + motore InnoDB
wp_wc_product_attributes_lookup: Dati: 0.45MB + indice: 0.34MB + motore InnoDB
wp_wc_product_download_directories: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_product_meta_lookup: Dati: 0.11MB + indice: 0.17MB + motore InnoDB
wp_wc_rate_limits: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_reserved_stock: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wc_tax_rate_classes: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wc_webhooks: Dati: 0.02MB + indice: 0.02MB + motore InnoDB
wp_wpmailsmtp_debug_events: Dati: 0.02MB + indice: 0.00MB + motore InnoDB
wp_wpmailsmtp_tasks_meta: Dati: 0.02MB + indice: 0.00MB + motore InnoDB

### Post Type Counts ###

acf-field: 27
acf-field-group: 6
attachment: 606
dt_gallery: 2
dtwpb_cat_tpl: 19
dtwpb_product_tpl: 5
dtwpb_thankyou: 1
nav_menu_item: 29
page: 21
post: 1
product: 154
product_variation: 646
revision: 4
templatera: 4
vc_snippet: 6
wp_global_styles: 1
wpcf7_contact_form: 3

### Security ###

Secure connection (HTTPS): ?
Hide errors from visitors: ?

### Active Plugins (25) ###

Ultimate Addons for WPBakery Page Builder: by Brainstorm Force – 3.19.5
Advanced Custom Fields Multilingual: by OnTheGoSystems – 1.10.4
Contact Form 7 Multilingual: by OnTheGoSystems – 1.1.0
Contact Form 7: by Takayuki Miyoshi – 5.7.1
The7 Elements: by Dream-Theme – 2.7.1
WooCommerce Page Builder: by DawnThemes – 3.4.3.2
Duplica pagina: by mndpsingh287 – 4.4.9
Duplicator: by Snap Creek – 1.5.1
Facebook for WooCommerce: by Facebook – 3.0.3
Google Listings and Ads: by WooCommerce – 2.3.4
Site Kit by Google: by Google – 1.90.0
WPBakery Page Builder: by Michael M - WPBakery.com – 6.10.0
Side Cart WooCommerce: by XootiX – 2.1
WPML Multilingual CMS: by OnTheGoSystems – 4.5.13
Templatera: by WPBakery – 2.0.4
WooCommerce AJAX Cart: by Moises Heberle – 1.3.24
Checkout Fields Manager for WooCommerce: by QuadLayers – 6.3.5
WooCommerce Stripe Gateway: by WooCommerce – 7.0.1
WooCommerce Multilingual & Multicurrency: by OnTheGoSystems – 5.0.2
WooCommerce: by Automattic – 7.2.2
WP ACF-VC Bridge: by Pavlo Reva – 1.7.9
WP Mail SMTP: by WPForms – 3.6.1
WP-Optimize - Clean, Compress, Cache: by David Anderson
Ruhani Rabin
Team Updraft – 3.2.9

WPML Media: by OnTheGoSystems – 2.7.1
WPML String Translation: by OnTheGoSystems – 3.2.3

### Inactive Plugins (1) ###

WooCommerce PayPal Payments: by WooCommerce – 1.9.5 (aggiornamento alla versione 2.0.1 disponibile)

### Settings ###

API Enabled: –
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: ?
Order datastore: WC_Order_Data_Store_CPT

### WC Pages ###

Shop base: #7 - /negozio/
Carrello: #504 - /cart/
Pagamento: #9 - /checkout/
Il mio account: ? L'ID della pagina è impostato
ma la pagina non esiste

Termini e condizioni: #767 - /area-legale/

### Theme ###

Name: the7dtchild
Version: 1.0.0
Author URL: https://dream-theme.com/
Child Theme: ?
Parent Theme Name: The7
Parent Theme Version: 11.2.2
Parent Theme Author URL: https://dream-theme.com/
WooCommerce Support: ?

### Templates ###

Overrides: dt-the7-child/woocommerce/cart/cart-shipping.php
dt-the7-child/woocommerce/cart/cart-totals.php
dt-the7-child/woocommerce/cart/cart.php versione 3.8.0 è obsoleta. La versione attuale è 7.0.1
dt-the7/woocommerce/cart/cross-sells.php
dt-the7/woocommerce/cart/mini-cart.php
dt-the7-child/woocommerce/cart/shipping-calculator.php versione 4.0.0 è obsoleta. La versione attuale è 7.0.1
dt-the7/woocommerce/checkout/form-billing.php
dt-the7/woocommerce/checkout/form-checkout.php
dt-the7-child/woocommerce/checkout/form-coupon.php versione 3.4.4 è obsoleta. La versione attuale è 7.0.1
dt-the7-child/woocommerce/checkout/form-login.php
dt-the7-child/woocommerce/checkout/form-shipping.php
dt-the7-child/woocommerce/checkout/review-order.php
dt-the7-child/woocommerce/checkout/thankyou.php
dt-the7/woocommerce/content-product.php
dt-the7/woocommerce/content-widget-product.php
dt-the7/woocommerce/content-widget-reviews.php
dt-the7/woocommerce/global/breadcrumb.php
dt-the7/woocommerce/global/form-login.php
dt-the7/woocommerce/global/quantity-input.php versione 4.0.0 è obsoleta. La versione attuale è 7.2.1
dt-the7/woocommerce/loop/loop-end.php
dt-the7/woocommerce/loop/loop-start.php
dt-the7/woocommerce/loop/pagination.php
dt-the7/woocommerce/myaccount/form-login.php
dt-the7/woocommerce/notices/error.php
dt-the7/woocommerce/notices/notice.php
dt-the7/woocommerce/notices/success.php
dt-the7/woocommerce/order/order-details-customer.php
dt-the7-child/woocommerce/order/order-details-item.php
dt-the7/woocommerce/order/order-details.php
dt-the7/woocommerce/single-product/meta.php
dt-the7/woocommerce/single-product/price.php
dt-the7/woocommerce/single-product/related.php
dt-the7/woocommerce/single-product/up-sells.php
dt-the7/woocommerce/content-product_cat.php

Outdated Templates: ?
					
					
						Scopri come aggiornare

### Admin ###

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ? Next scheduled: 2022-12-23 10:15:58 +01:00
Options: ?
Notes: 50
Onboarding: completed

### Action Scheduler ###

Completato: 1.048
Oldest: 2022-11-22 09:47:44 +0100
Newest: 2022-12-22 12:19:05 +0100

Operazione non riuscita: 84
Oldest: 2022-11-22 08:51:22 +0100
Newest: 2022-11-25 17:20:29 +0100

In attesa: 5
Oldest: 2022-12-22 19:23:10 +0100
Newest: 2022-12-26 14:24:17 +0100


### Status report information ###

Generated at: 2022-12-22 13:02:41 +01:00
`

I don’t have a fatal error, but I have these errors.

2022-12-22T09:40:51+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:40:51+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Notes\NoteInitializer::add_notes Please reconnect your Jetpack account.
2022-12-22T09:40:51+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accountstatuses/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:40:51+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accountstatuses/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:41:38+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:41:41+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:41:57+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:41:59+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:42:33+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:42:36+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:42:51+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:42:53+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:46:08+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:46:11+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:57:54+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:57:58+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:58:24+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:58:28+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:59:05+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T09:59:08+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:00:16+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:00:17+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:00:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:00:20+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:00:28+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:00:31+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:03:13+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:03:13+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:03:17+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:03:17+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:03:46+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:03:46+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:02+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:02+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Notes\NoteInitializer::add_notes Please reconnect your Jetpack account.
2022-12-22T10:07:02+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accountstatuses/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:03+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accountstatuses/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:14+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:15+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:19+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:19+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:38+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:38+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:43+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:07:43+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:13:37+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:13:41+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:15:45+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:15:46+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: POST https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/reports/search resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:31:11+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/google-mc/content/v2.1/666291654/accounts/666291654 resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

2022-12-22T10:31:14+00:00 ERROR Automattic\WooCommerce\GoogleListingsAndAds\Internal\DependencyManagement\GoogleServiceProvider::handle_unauthorized_error Client error: GET https://api-vipgo.woocommerce.com/google/connection/google-mc resulted in a 401 Unauthorized response:
{"statusCode":401,"error":"Unauthorized","message":"Invalid token","attributes":{"error":"Invalid token"}}

Up to 15 days from the plugin works properly.

Hi,

Can you please try the steps explained in this related forum thread, to see if that solves the issue on your end?

Let us know if that worked for you.