• Resolved bparker275

    (@bparker275)


    Im unable to create packages. Here is a copy of the log.

    12:26:13 log:fun__dirSize=>runtime error: exception ‘RuntimeException’ with message ‘SplFileInfo::getSize() [splfileinfo.getsize]: stat failed for /home/content/32/9456032/html/stats/logs’ in /home/content/32/9456032/html/wp-content/plugins/duplicator/inc/functions.php:287
    Stack trace:
    #0 /home/content/32/9456032/html/wp-content/plugins/duplicator/inc/functions.php(287): SplFileInfo->getSize()
    #1 /home/content/32/9456032/html/wp-content/plugins/duplicator/inc/actions.php(178): duplicator_dirSize(‘/home/content/3…’)
    #2 [internal function]: duplicator_system_check(”)
    #3 /home/content/32/9456032/html/wp-includes/plugin.php(403): call_user_func_array(‘duplicator_syst…’, Array)
    #4 /home/content/32/9456032/html/wp-admin/admin-ajax.php(66): do_action(‘wp_ajax_duplica…’)
    #5 {main}
    NOTE: Try excluding the stat failed to the Duplicators directory exclusion list or change the permissions.
    12:26:13 log:act__system_check=>content_size: 0B
    12:26:13 log:act__system_check=>create new package

    500 Internal Server Error

    Internal Server Error
    The server encountered an internal error or
    misconfiguration and was unable to complete
    your request.
    Please contact the server administrator
    and inform them of the time the error occurred,
    and anything you might have done that may have
    caused the error.
    More information about this error may be available
    in the server error log.

    Apache Server at webigenserver.com Port 80

    https://www.ads-software.com/extend/plugins/duplicator/

Viewing 1 replies (of 1 total)
  • Hey bparker275,

    Try excluding this path in the options dialog and let me know if it helps /home/content/32/9456032/html/stats/

    Thanks!

Viewing 1 replies (of 1 total)
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