Plugin ERROR

I am using premium version, this plugin is interfering with my payment transactions.
I have tried contacting them more than 50 times but no response.

( [wc-api] => wc_gateway_payfort_fort_responseOnline [amount] => [response_code] => [card_number] => [card_holder_name] => [signature] => [merchant_identifier] => [expiry_date] => [access_code] => [payment_option] => [customer_ip] => [language] => en [eci] => ECOMMERCE [fort_id] => [command] => PURCHASE [response_message] => Success [authorization_code] => [merchant_reference] => [customer_email] => [currency] => AED [status] => 14 [WordApp_launch] => [ActivatePro] => 0 [WordApp_mobile_site] => [WordApp_demo] => [WordApp_mobile_app] => )