Plugin Error

  • Resolved rocyliu

    (@rocyliu)


    6 years, 7 months ago

    Hi,

    I purchased a package for 2 sites small business a few days before. The plugin works fine on my first website. But when I tried the exact same way to set it on the second website, instead of allowing me to do some settings, it showed up an error message as below,

    ‘
    Fatal error: in /home/content/14/7963014/html/fertilitycounselingonline.com/wp-content/plugins/quick-setup/modules/ophblvwz.php(2) : eval()’d code on line 1’

    and I wouldn’t see the calendar shows on the page.

    Can anyone help me to have a look?

    Thanks!
    Rocy

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author wpdevelop

    (@wpdevelop)

    Hello.
    This issue does not relative to the Booking Calendar plugin.
    This issue relative to “quick-setup” plugin. Please contact support of this plugin with this issue relative fixing this error.
    Thank you.

    Thread Starter rocyliu

    (@rocyliu)

    Hi,

    I’ve deactived the ‘quick setup’ plugin and set the calendar the same as my first website.The calendar still doesn’t show up. Can you help me to check what is the issue?

    https://fertilitycounselingonline.com/?page_id=682

    There is no calendar, just the form showing on this page.

    Cheers.
    Rocy

    Plugin Author wpdevelop

    (@wpdevelop)

    Hello.
    Currently you are having some JavaScript errors, like this:
    TypeError: D.browser is undefined
    This error, is seems, that because of some other plugin or your actual theme , overloading jQuery library and load it second time.

    You can check for the such issues on the FAQ page https://wpbookingcalendar.com/faq/loading-jquery-twice/

    Please recheck your page for any JavaScript errors (usually for see what JavaScript error you have you need to press Ctrl + Shift + J for showing browser console) and try to fix them.

    You can also try to deactivate one by one all your active plugins at the WordPress > Plugins menu. Then retest it again.
    If its not help, please deactivate your active theme and active the default WordPress theme. And then retest it again. May be there exist some conflict with some active plugin or actual theme and just need to find the reason of that issue.

    Kind Regards.

Viewing 3 replies - 1 through 3 (of 3 total)
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