Plugin Error

  • Resolved defc0re

    (@defc0re)


    5 years, 11 months ago

    I have done a copy of the website and got this problem on the new instance.
    Do you have any idea what could be wrong? See the error log below. Thanks for your help!

    Uncaught SyntaxError: Invalid or unexpected token
    woocommerce_admin.min.js:1 Uncaught ReferenceError: woocommerce_admin is not defined
    at woocommerce_admin.min.js:1
    (anonymous) @ woocommerce_admin.min.js:1
    edit.php?post_type=product&page=za_groups:556 Uncaught ReferenceError: renderGroups is not defined
    at edit.php?post_type=product&page=za_groups:556
    (anonymous) @ edit.php?post_type=product&page=za_groups:556
    /wp-content/uploads/2019/04/cropped-logo.png?w=96:1 GET https://pizzeria-schlern.it/wp-content/uploads/2019/04/cropped-logo.png?w=96 net::ERR_CERT_COMMON_NAME_INVALID

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author bizswoop

    (@bizswoop)

    Thanks defc0re for reaching out to us on the support channel.

    We checked the link you provided, but the website is down. Maybe you are still working on the new instance?

    A few initial troubleshooting recommendations (You might have tried):

    – Delete the plugin from the website. Download new version from WP directory
    – Deactivate all other plugins, activate the product add-ons plugin (Does it work?)

    Based upon the errors, could be related to the transition from old to the new instance something got corrupted.

    If these efforts fail. For us to help, we would love to get more information to troubleshoot.

    Feel free to submit a ticket at bizswoop.com/support and include the following information.

    – Reproduction steps for the website transfer, which tool did you use to transfer?
    – When does the error occur? Can you access the Product add-ons menu item? Can you create/edit/view previous groups created before the transfer?

    Please send us error logs from created by the plugin
    /wp-admin/admin.php?page=wc-status&tab=logs

    and

    System status information
    /wp-admin/admin.php?page=wc-status&tab=status

    Thank you.

    Support Team

Viewing 1 replies (of 1 total)
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