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  • Thread Starter ujoshi333

    (@ujoshi333)

    Hello Anyone?

    Plugin Contributor alexgso

    (@alexgso)

    Hi ujoshi333,

    To clarify, have you tried editing the URL at all? Based on the image, it looks like you’ve tried changing to change the URL slightly.

    If not, can you please clarify if your Site URL is set to the http or https version? You can check this by navigating to WP Admin > Settings > General.

    Also, I would recommend a general plugin conflict test to rule out any issues caused by other plugins.

    You can start by disabling all non-SiteOrigin plugins and see if this fixes the issue. You’ll need to clear all your caches after disabling your plugins. So just to confirm, double check if the issue is coming up while all other plugins are disabled.

    If it does fix the issue, then try re-enabling your plugins one by one until the issue comes back. This procedure will help diagnose which plugin is causing the issue. Once we know that, we’ll be able to look at what might be causing the conflict and either solve the problem or help you find an alternative plugin.

    You could also try temporarily switching to a default WordPress theme like Twenty Sixteen. Default WordPress themes are generally very light weight which lowers the chance that they’ll conflict with plugins, so they’re a good way to test if your original theme is the source of the issue.

    Plugin Support Andrew Misplon

    (@misplon)

    Hi @ujoshi333

    Thanks for posting.

    At Settings > General in WordPress, do your site and WP URL match? Is perhaps one http and the other https?

Viewing 3 replies - 1 through 3 (of 3 total)
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