• When I add downloadable products and use the short code [eshop_show_downloads] on the page, it displays a form saying “Enter Details” and asks for email and code.

    1. What email and what code?
    2. How do I make it just show the downloadable product?

Viewing 6 replies - 1 through 6 (of 6 total)
  • Anonymous User

    (@anonymized-3085)

    the email address is the one the customer enters in the checkout form, the code is emailed out to a customer, and is a random one.

    Do a test purchase to get access to it.

    H there – similar problem WP 2.8.1 and eShop 3.6.0

    In my test purchase the email I get only says:
    ————— DOWNLOAD DETAILS —————
    These are available for download via:
    {DOWNLOADS}

    There is no code and no link to the download page; I did a complete uninstall, including manual delete of the original special pages, then reactivated to make sure I hadn’t screwed something up.

    I’ve set up a sandbox paypal account – but it is a little weird – mail comes back saying “The transaction was not completed successfully.eShop thought the order to be no longer pending” – could that be causing the problem or is that expected in test mode?

    … on a more minor note – the redirect from checkout?eshopaction=redirect – never redirects to paypal – what should I do to fix? There seem to be a heckofa lot of clicks needed to complete shopping and it would be great to be able to eliminate at least one.

    But thanks – I hate to only complain – it seems like a very good and through plugin overall – hope I can get it working!

    Anonymous User

    (@anonymized-3085)

    eShop has not yet been tested in WP2.8 or 2.8.1

    I will be doing so next week, hopefully, now that 2.8.1 has been released.

    I shall be adding a note to the redirect page when in test mode – because it only auto redirects when the shop is live. (giving you chance to style it)

    Update — I do get the correct behavior from Paypal directing to the Thank You page which shows a working download link in Live mode. yay

    The email, however still just shows:
    These are available for download via:
    {DOWNLOADS}

    I’m goign to try editing the template to direct users to a password protected page with a link to the doc until this is fixed for real – I need to launch tomorrow.

    Great plugin – thanks for all the work and the prompt replies.

    CORRECTION: I was looking at the wrong test email – I just got the right one ant it shows the correct download information and code… and it works!

    Sorry for jumping the gun with the last report.

    It would be helpful to have a little more documentation on what the expected behavior is for downloads in general, and for test vs live mode specifically. That’s my only suggestion for improvement.

    Thanks for the great plugin!

    Anonymous User

    (@anonymized-3085)

    glad it now works.

Viewing 6 replies - 1 through 6 (of 6 total)
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