Plugin finds links that don’t exist

Hi @freckles1224

I hope you are doing well today.

Could you let us know your site URL so we could review logs on our side?

Kind Regards,
Kris

Hi, the website is goodwin.edu

It found links within the about section and stripped out about saying they are broken. For example it found goodwin.edu/history but the actual link is goodwin.edu/about/history

Hi @freckles1224,

Hope this message finds you well and thanks for the link.

We were unable to find that website, but we found https://www.goodwin.edu/enews.

Still, I can confirm https://www.goodwin.edu/history does not exist and is returning a 404 error.

>>> https://www.goodwin.edu/history

> ——————————————–
> 404 Not Found
> ——————————————–

Status: 404 Not Found
Code: 404
Date: Tue, 08 Aug 2023 23:43:20 GMT
Server: Apache
Vary: Accept-Encoding,User-Agent
Connection: close
Content-Type: text/html; charset=UTF-8

Please confirm the WordPress site installation is https://www.goodwin.edu/enews.

Kind regards,
Laura

Hi Freckles1224,

Ive had the same problem, and on my site it seems, the links are ok but due to (sometimes) slow responding times of server or broken link checker etc, the broken link checker replies the links arent working. To the broken links check team I suggest (if not already there) to install varying check speed / return answer speed settings, so the system reckognizes the sometimes low sped servers.

Mind you, I am only guessing… ??

Hi @rolfgoebel,

I hope you are doing well today!

Thanks for your input. There is a timeout already in the requests and if the response times out then the error code will be according to that. The error code in Cloud is 25 Internal Request Timeout and those links can be ignored.

Kind regards,
Zafer

Broken link checker said that it found goodwin.edu/history on goodwin.edu/about. However there are no links to goodwin.edu/history on that page. The correct link is goodwin.edu/about/history.

Broken link checker is stripping out the directory from the URL (in this case about) and saying that it is a broken link.

• This reply was modified 1 year, 7 months ago by freckles1224.

Hi @freckles1224,

Thanks for the update, now is clear.

After taking a close look at goodwin.edu/about I was able to find an element that contains a link to history, kindly refer to this image.

The href is “history” since there is no full link on it or a slash / the link will act as a relative link, which is the expected behavior.

But, it seems the BLC crawler is detecting it as an absolute link and that’s why is returning as a broken link.

I did ping our BLC team about this and we will back to you once we get a reply from them.

Kind regards,
Laura

Hi @freckles1224

We have update update from our BLC developers and we will make some improvements in this matter in next versions. I’ll go and mark this thread as resolved. If you have any additional questions or require further help, please let us know!

Kind Regards,
Kris