• Resolved drwinn7

    (@drwinn7)


    Running latest version. Set up to print pages. Loads then freezes at 140/239.

    What to do?

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Michael Nelson

    (@mnelson4)

    Hi @drwinn7, sorry to hear it’s having trouble. Yes I can see the error happening on your site. Your site is throwing an error when you try to view the post https://trainingjesusfollowers.com/understanding-the-pentateuch/ (whether its Print My Blog viewing it using the WP REST API, or as a regular user without Print My Blog.)

    I’d suggest looking at that post from within the WordPress editor and see if its doing anything strange. I bet there’s something in the post content that’s wrong, or maybe using a plugin that’s been deactivated.

    Does that help?

    Thread Starter drwinn7

    (@drwinn7)

    Michael,

    Found the page, fixed the error that was causing a 500 error page to appear. It was a piece of code from Popup Builder. There was an upgrade available, so I upgraded it.

    Then ran PMB again. This time it stopped at 150. So how did/do you find out the specific page that there was an error on?

    Sorry, There was a Problem ??
    There was an error fetching posts. It was: Internal Server Error
    Read our FAQs, then feel free to ask for help in the support forum.

    Thanks for your help this far.

    My learning curve @78 YO is being stretched. ??

    Winn

    Plugin Author Michael Nelson

    (@mnelson4)

    Ah good figuring it out.
    Ya I’d like to share how I figured out which page had the error. I made a video of me fumbling my way through it. It’s pretty technical so unless you consider yourself a web developer, I wouldn’t be too upset if you have a hard time following: https://drive.google.com/file/d/1LZCXXUQbH-hOkuX2hjxLR5kyuiwUTOhf/view?usp=drivesdk

    But now it’s the post 7855 at https://trainingjesusfollowers.com/the-pentateuch-understanding-it/ that’s causing the problems now.

    Thread Starter drwinn7

    (@drwinn7)

    Michael,

    Thank you.

    On the page that you noted it was the same offending text which comes from Popup Builder Plugin.

    I have popups throughout my blog using that plugin. So, I off to them to help me understand why that particular call script doesn’t work, i.e., giving me a 500 error page, while all the other times the plugin works.

    Hope they can give me some insight.

    Thanks again. Now I know where to go if I have any other difficulties with PMB. BTW, I used it to have a backup which is formated in case I lose something. the Backup gives me a visual of how the page was formatted, etc.

    Thanks again,

    Winn

    Thread Starter drwinn7

    (@drwinn7)

    Michael,

    The ultimate problem was that the code for the popup build had been changed by the plugin maker when they made an upgrade. And out of the many IDs that are running, somehow this one did not get updated in their upgrade. I have fixed that in the offending file and not it is loading correctly.

    All is well that ends well. As of this moment, I’m a happy camper!

    Thanks again for your help. If was a good learning experience for me.

    Winn

    Plugin Author Michael Nelson

    (@mnelson4)

    Ok great to hear you figured it out! Yeah this was much more technical than what most users experience… I hope anyway.
    Feel free to ask if you have any more issues. All the best!

Viewing 6 replies - 1 through 6 (of 6 total)
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