Plugin Gets Stuck When Loading Article

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  • Plugin Author Michael Williamson

    (@michaelwilliamson)

    Hello,

    I’ve just tried this out on WordPress 4.3 and it seems to be working okay for me. To try to narrow down the problem, could you answer the following?

    * When does “getting stuck” mean exactly? Nothing happens after clicking “Insert into editor”?

    * What browsers have you tried using?

    * Do you have any other WordPress plugins installed?

    * What documents have you tried? Could you try a new Word document that just has a paragraph of text? What version of Word are you using?

    * Did you have the plugin working on previous versions of WordPress?

    * Does your browser show any JavaScript errors in its console?

    Thanks

    Michael

    Thread Starter johnny79

    (@johnny79)

    I just noticed what caused the issue. The two files in question were in .doc format vs .docx

    I just assumed this plugin did both and didn’t pay attention to the file type extension.

    Plugin Author Michael Williamson

    (@michaelwilliamson)

    Glad to hear things are working after all!

Viewing 3 replies - 1 through 3 (of 3 total)
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