Plugin has broken site

  • Resolved PedroDK

    (@pedrodk)


    1 year, 3 months ago

    Today, sunday aug. 27. our website was broken, when I tried to login:

    This is the error message I managed to save when trying to login:

    Fatal error: Uncaught TEC\Common\Exceptions\Not_Bound_Exception: Error while making context: cannot determine default value for internal functions. in /var/www/[websitename]/public_html/wp-content/plugins/the-events-calendar/common/src/Common/Contracts/Container.php:27 Stack trace: #0 /var/www/[websitename]/public_html/wp-content/plugins/the-events-calendar/common/vendor/vendor-prefixed/lucatume/di52/src/Container.php(263): TEC\Common\Contracts\Container->get(‘context’) #1 /var/www/[websitename]/public_html/wp-content/plugins/the-events-calendar/common/src/Tribe/Container.php(179): TEC\Common\lucatume\DI52\Container->make(‘context’) #2 /var/www/[websitename]/public_html/wp-content/plugins/the-events-calendar/common/src/functions/template-tags/general.php(812): tribe(‘context’) #3 /var/www/[websitename]/public_html/wp-content/plugins/the-events-calendar/src/Tribe/Views/V2/Hooks.php(144): tribe_context() #4 /var/www/[websitename]/public_html/wp-content/plugins/the-events-calendar/src/Tribe/View in /var/www/[websitename]/public_html/wp-content/plugins/the-events-calendar/common/src/Common/Contracts/Container.php on line 27

    This is a business critical website – I would very much appreciate you help.

    Thank you.

    Peter

    The page I need help with: [log in to see the link]

Viewing 11 replies - 1 through 11 (of 11 total)
  • Plugin Support tristan083

    (@tristan083)

    Hi @pedrodk ,

    Thank you for reaching out, and I’m sorry to learn of the difficulties.

    For me to understand and learn more about your setup, could you provide the version of the following?

    1. PHP
    2. WordPress
    3. The Events Calendar
    4. Theme and Version
    Thread Starter PedroDK

    (@pedrodk)

    Hi Tristan083,

    Thank you for your reply and sorry for not provding that in the first place:

    PHP version: 7.4.33

    WordPress: 6.3 (danish)

    Theme and Version: GeneratePress (generatepress_child) with Elementor

    The Events Calendar: 6.2.0.1 (I had to remove it completely in order to get the website back online. )

    Thanks

    best Peter

    Plugin Support Atousa Najafi

    (@atousanajafi)

    Hi @pedrodk,

    I suspect there’s a conflict that’s causing the issue here. It would be good to test for conflicts. Could you follow the following steps?

    1. Deactivate all other plugins except for The Events Calendar Plugins.
    2. Switching to the Default theme.

    Please read the Testing for Conflicts article before doing anything. 

    To be safe, we’d recommend conducting tests and updates on a Staging Server. Also, please keep a working backup of your website.

    There is no conflict. This has also happened to others. I opened a ticket here before this one. https://www.ads-software.com/support/topic/multiple-sites-using-plugin-crashed/

    On my test server I removed all plugins, and went to the default theme. The only plugin was the calendar. it crashed the site.

    Plugin Support Darian

    (@d0153)

    Hi @pedrodk

    Could you try updating your WP to 6.3.1 and see if that resolves the issue on your side as well?

    Please see @walkinverse ‘s reply here.

    Plugin Support Darian

    (@d0153)

    Hi @pedrodk

    I hope everything is going smoothly for you. I just wanted to touch base and inquire if you had the opportunity to review my previous response as it has been some time since we last heard from you.

    Thread Starter PedroDK

    (@pedrodk)

    Hi Darian,

    We removed the plugin completely, updated to WordPress 6.3.1 and then we waited two weeks.

    Plugin Support Darian

    (@d0153)

    Hi @pedrodk

    Just would like to confirm, are you still experiencing the issue with the latest versions of our plugins? Looking forward to your reply.

    Plugin Support Darian

    (@d0153)

    Hi @pedrodk

    I’m reaching out to let you know that we’ve created an internal ticket to address the issue reported on this thread, and we’ve included your case in it.

    Unfortunately, we don’t have an estimated time for when the issue will be resolved, but we’ll keep you updated as soon as a solution becomes available.

    —
    Internal Bug Ticket Reference: ET-1886

    Thread Starter PedroDK

    (@pedrodk)

    Hi Darian,

    The plugin seems to working again – I don’t know why, because all we did was to deinstall/reinstall the plugin.

    But; it works! Thanks.

    Plugin Support Darian

    (@d0153)

    Hi @pedrodk

    Thanks for your confirmation and I’m glad that it is now working.

    I’d be closing this thread, and please do not hesitate to bump a new thread on our way. This allows us to track topics/issues efficiently and follow the WordPress Forum Guidelines.

Viewing 11 replies - 1 through 11 (of 11 total)
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