Plugin has stopped working

  • Resolved scottyknoxvillw

    (@scottyknoxvillw)


    1 year ago

    Plugin has stopped working. Here is the error log:

    Versions:
    WordPress: 5.4.15
    WordPress MS: No
    PHP: 7.4.33
    Easy WP SMTP: 2.0.1

Params:
    Mailer: smtp
    Constants: No
    ErrorInfo: SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
    Host: relay-hosting.secureserver.net
    Port: 25
    SMTPSecure:    string(0) ""
    SMTPAutoTLS:bool(false)
    SMTPAuth:bool(false)

Server:
    OpenSSL: OpenSSL 1.1.1w 11 Sep 2023
    Apache.mod_security: No

Debug:
    Email Source: Easy WP SMTP Mailer: Other SMTP SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting

SMTP Debug:
    2024-03-14 18:18:43 Connection: opening to relay-hosting.secureserver.net:25, timeout=30, options=array ()
    2024-03-14 18:18:44 Connection failed. Error #2: stream_socket_client(): unable to connect to relay-hosting.secureserver.net:25 (Connection refused) [/home/xrclbxpqaenh/public_html/wp-includes/class-smtp.php line 298]
    2024-03-14 18:18:44 SMTP ERROR: Failed to connect to server: Connection refused (111)
    SMTP connect() failed. https://github.com/PHPMailer/PHPMailer/wiki/Troubleshooting
Viewing 1 replies (of 1 total)
  • Plugin Support Darshana

    (@darshanaw)

    Hi @scottyknoxvillw,

    Thanks for reaching out and we’re sorry to hear that you are experiencing issues with connecting to your SMTP server.

    Based on the error message, the connection is being refused by the SMTP server itself. The ideal step would be to share this error log with your hosting provider to confirm why this is occurring.

    If you’d like to check out our other mailers, you can see our documentation links here: https://easywpsmtp.com/docs/

    I hope this helps. Thanks!

Viewing 1 replies (of 1 total)
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