Plugin impacting my homepage

  • Resolved darivera1014

    (@darivera1014)


    4 years, 5 months ago

    I notice my images that are on my website homepage are now not showing. After doing some testing, I learned the problem is fixed when I deactivate your plugin. Please help!!!

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author fullworks

    (@fullworks)

    Have you identified a specific issue?

    You can use the debugging steps detailed here https://www.ads-software.com/support/article/debugging-in-wordpress/

    Thread Starter darivera1014

    (@darivera1014)

    Thank you for the response. The issue still exists. However, I activated your premium plugin, although I didn’t enter a key as I don’t have one. Once I deactivate the free plugin and activated the premium plugin, the website homepage functioned normally. I have a multisite and several of my sites were affected. I left one of my websites with the free plugin active so that you can see the issue.

    Please visit https://webezoid.com/focus/

    You can see blank spaces that should have images and moving text that are not showing.

    Please advise.

    Plugin Author fullworks

    (@fullworks)

    Thanks, that does help me investigate.

    Plugin Author fullworks

    (@fullworks)

    There was javascript error on the free version that didn’t occur on the pro version, as your site seems heavily javacript dependent I hope that fixing that issue resolves your issue.

    That issue actually has been there for a long time, maybe years ??

    Let me know if it resolves things for you?

    Released in 9.0.19

    Plugin Author fullworks

    (@fullworks)

    Resolved in 9.0.19

Viewing 5 replies - 1 through 5 (of 5 total)
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