• Hi there,

    I’m interested in using Ontraport with an existing WordPress site, but I’m concerned about your reviews on https://www.ads-software.com/support/plugin/pilotpress/ (see below)

    As the incompatibility issues with other plugins been solved? or is it still a problem?

    “bretterer (@bretterer)
    1 year, 8 months ago
    Answer me this. Why does a developer make a plugin that in incompatible with almost all the most popular plugins out there? I have been using this plugin not realizing how unfriendly it is with things like backup buddy. Take a look at the support answer when mentioning this.

    Unfortunately, BackupBuddy is incompatible with PilotPress.

    Other plugins that may conflict:

    Any other “membership” plugin
    Any plugin that manages “redirection”
    Caching plugins
    All in One SEO
    Backup Buddy
    Page Expiration Robot or Scarity Samuri
    User Role Editor
    Login Form Editors (using redirection)

    Really? I would stay away from this plugin at all costs until they can figure out how to play nicely. I understand not wanting to play nice with other membership plugins, but having code that messes up All in One SEO (and Yoast i found out) along with “Any plugin that manages redirections”? Caching plugins are conflicting too? WTH?!?!?!”

Viewing 1 replies (of 1 total)
  • Most of the conflicts still exist. There are ways to configure caching plugins properly, and there are some redirection and SEO plugins that seem to be OK. Here’s an explanation of why there are conflicts:

    PilotPress is a very deep integration with WordPress, directly connecting your Ontraport account to it using the Ontraport API. On each login PilotPress collects the current subscription levels and tags for the user directly from Ontraport. The pages, posts and categories they have access to are available to them, and even shown in the menus. You can optionally hide the content they don’t have access to from the menus (some people like it to be there to encourage people to try and access and be redirected to a sign up page for the content). If they try to visit a page they do not have access to PilotPress will redirect them to the page you have set as the “on error redirect” setting.

    Other membership plugins: These may hook into functions PilotPress uses and not release them, causing a conflict.

    Plugins that manage redirection: We have found many of these hook into the WordPress redirect function and “fight” PilotPress on occasion. This can cause unexpected behavior.

    Caching plugins: You can use cache if you can exclude the pages and posts protected by PilotPress. This can often be done by making all your membership posts and pages use a specific folder like https:mydomain.com/membership/, and exclude the entire folder. Or, you can exclude them post-by-post. The problem with caching programs is that once a page is visited by a member, it is added to the cache, and the page is displayed briefly from memory rather than being retrieved form the database after PilotPress checks the access level. We clear the content and redirect, but only after the non-member has briefly seen the content.

    The listing of specific plugins is based on our user feedback. Yoast SEO seems to be more compatible with PilotPress than All in One SEO (as long as you configure Yoast to not cache content).

    Ontraport now offers its own Membership Sites based on Ontraport Pages, our drag and drop landing page editor. Rather than discreet membership levels for entire posts or pages, you can show or hide content in any page or block (row) on the page based on any attribute the contact has in Ontraport, including number of purchases, tags, landing page visits, length of term with your company, or any value in any custom contact record field. We are still fully supporting PilotPress, of course, with no plans to change any of that in the future. But it is another option for our customers wanting a fully hosted, no conflict membership site.

Viewing 1 replies (of 1 total)
  • The topic ‘Plugin incompatibility. Still an issue?’ is closed to new replies.