Plugin insists I need code!

  • Resolved nealumphred

    (@nealumphred)


    8 years, 3 months ago

    TIDIO

    I was led to your plugin via Adam Preiser’s WPCrafter video. I have added and activated the Tidio Live Chat plugin but can’t get it to work. I get stuck on a screen that reads,

    To display Tidio Chat, you need to install a short JavaScript code on your website.

    Adam assures me that I don’t need the code but I can’t get past it!

    Any advice?

    NEAL

    https://www.ads-software.com/plugins/tidio-live-chat/

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support olektidio

    (@olektidio)

    Hi Neal,

    There are two ways of integrating our service on your website. Through a plugin or by manually inserting a JavaScript code in the header section of your website.

    Have you added our service via a plugin? Please contact us on chat on our website (www.tidiochat.com) and we will check this for you

    We’ll be happy to assist you with the installation process.

    Olek
    Tidio Chat

    If you have any questions please let us know!

Viewing 2 replies - 1 through 2 (of 2 total)
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