Plugin Installation problem

  • I’m trying to reinstall plugins that I have previously used. Anytime I have a plugin to install it states:

    “Could not create directory.
    Plugin installation failed.”

    Not sure what to do next. Please advise.

Viewing 4 replies - 1 through 4 (of 4 total)

  • Hi,

    Please check what are the permissions set for these folders

    wp-content
    wp-content/plugins

    If permissions are changed not correct then certainly it will not allow to add any new thing there.

    Thanks

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Permissions AND ownership!

    Directories should be 755, files 644. Ownership should be the same for wp-content, wp-content/uploads, wp-content/plugins, etc.

    Note that if you are re-installing *and the plugin’s directory already exists*, the installation will fail. You can work around this with this plugin: https://www.ads-software.com/plugins/baw-force-plugin-updates/ or you can delete the plugin’s directory via FTP or your hosting control panel’s file manager, then install as usual. The plugin’s settings, being in the database, will be retained.

    Thread Starter fordemeg

    (@fordemeg)

    Where and How do I check the permissions set for these folders? Through the FTP?

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    Yes, you can see them via FTP if you use an app like Filezilla, or contact your host for assistance.

Viewing 4 replies - 1 through 4 (of 4 total)
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