• I was trying to upload booknetic premium plugin for my client which he bought and the plugin is installed successfully on wordpress dashboard but not available for use.

    • This topic was modified 2 years, 2 months ago by t-p. Reason: Moved to Fixing WordPress from Everything else WordPress

    The page I need help with: [log in to see the link]

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  • Hi there!

    If you have valid support, please create a ticket at https://support.fs-code.com. Our support team will help you as soon as possible. If not, email us at [email protected] and provide the purchase code.

    Best Regards,
    Booknetic.

    Moderator t-p

    (@t-p)

    Since you use a commercial plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

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