• Resolved denede19

    (@denede19)


    Hello,
    i’ve moved my site to a new server .. a know when i want to install a plugin i cant
    for example :
    Downloading install package from https://downloads.www.ads-software.com/plugin/si-contact-form.zip.

    Unpacking the package.

    Could not copy file /public_html/wp-content/upgrade/si-contact-form.tmp/si-contact-form/license.txt

    i cant do this …
    i have chmod wp-admin – wp-content – wp-includes 777 and still nothing ??
    but i can delete plugins that are installed

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator James Huff

    (@macmanx)

    Your new host may have a server-side security script, like mod_security blocking PHP’s ability to copy files. You may want to contact them about that. For now, you should be able to install plugins manually:

    https://codex.www.ads-software.com/Managing_Plugins#Installing_Plugins

    Thread Starter denede19

    (@denede19)

    hmm … where can i see if the server has that kind of script ?

    The problem most likely has to do with how your new server is configured. If no one here has a workable solution for you, contact the host’s support and see if they have one.

    If you can’t get auto-install working, do it the old fashioned way. First download and unzip the plugin. Put the plugin folder extracted from the zip file on your desktop. If you have an FTP program, upload the extracted folder to /wp-content/plugins. If you don’t have an FTP program, go into your website host control panel and use its file manager to upload the folder from your desktop into /wp-content/plugins.

    With either method, after the folder is on the server go into WP’s dashboard nav Plugins option and activate the newly uploaded plugin.

    Thread Starter denede19

    (@denede19)

    i know that .. but i want the auto-install ??

    Moderator James Huff

    (@macmanx)

    where can i see if the server has that kind of script?

    You’ll have to contact your hosting provider about that.

    Thread Starter denede19

    (@denede19)

    i did ??
    he disabled the mod_script
    now everything works fine ??
    10x

Viewing 6 replies - 1 through 6 (of 6 total)
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