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  • Plugin Author jotis

    (@jotis)

    Hello.

    Probably some other plugin (installed in your blog) is interacting with blue captcha causing problems to it and prevents the captcha image from being displayed properly.

    To overcome this, you need to log into your cpanel and rename (or remove) the subfolder “blue-captcha” located on folder
    “/test/wp-content/plugins/”

    After this, WordPress will automatically disable Blue Captcha plugin and you will be able to normally access your WP account with no problems.

    If you want, please report what other plugins are installed into your blog so that I am aware of these plugins and check them to find & fix the incompatibility issues with Blue Captcha.

Viewing 1 replies (of 1 total)
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