Plugin is broken and I can’t access settings in WP admin

  • Brent

    (@colourstone)


    5 years, 3 months ago

    Hi, I sent the following email 8 days ago!
    How do I get support?

    The Hide Price Until Login plugin is broken and I can’t access settings in WP admin. The plugin appears to be working in reference to it hiding and showing prices but I can’t access the settings. I always keep my themes and plugins up to date and I see that this is now only compatible up to WP v4.9.10. We’re way beyond that now and something needs to be updated please.

    Site: https://instockgems.com/shop/

    Please advise ASAP, I need to keep my prices hidden and now I can’t. I have customers to take care of.

    Thank you, greatly appreciate a quick reply.
    Best regards,
    Brent Wallace

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter Brent

    (@colourstone)

    Is anyone available?

    andrianiannalisa

    (@andrianiannalisayahooit)

    I have the same problem

    Thread Starter Brent

    (@colourstone)

    Good luck with that! I sent them an email about this and their reply was that… oh yea, our plugin isn’t compatible with the new version of Woo. We’re not going to update this unless you want to pay a small fee. So I write back and they tell me it’ll cost $99.00 to fix they’re broken plugin and that they won’t be supporting it after that! UNBELIEVABLE!!

    I actually found a free code snippet that you can add to you functions file I believe I posted it here:

    [https] wordpress [.org] /support/topic/unbelievable-you-want-99-00-to-update-your-broken-plugin/?view=all#post-11909473

    I have the same problem! took me ages to find it. Interested to see what you have done.
    jenny

Viewing 4 replies - 1 through 4 (of 4 total)
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