Plugin is conflicting with the back-end editor for the pages/posts

Hello @reda2

Thanks for writing to us.
Can you please tell us, which visual composer you are using? So that we can check scenario at our end.

Waiting for your response.
Thank you for your patience.

Best Regards,
Sagar.

Hello, thank you for the reply.

I’m using version 4.7.4

Thanks

Hello @reda2

Can you please provide the temporary access details to your WordPress admin or if you have a development setup? We will setup slider for you. Use our email id support1[at]slidervilla[dot]com

Waiting for your response.
Thank you,

Best Regards,
Ravi.

Can you please tell me how you will fix it rather than giving you the Admin access, I would really prefer that.

Reda

Hello @reda2

We will check the which class and id is conflicting with our plugin smooth slider and replace this class and id with unique names and check the slider issue.

Waiting for your response.
Thank you,

Best Regards,
Ravi.

I sent you an email with the details, please let me know when you are done.

Side note,

@ravi, @sagar.k, If you are associated with this plugin then you need to be labelled as a contributor. Otherwise you will likely bump into moderators when we see you’re asking people to contact you.

Also you’re not allowed to ask people to give you their login credentials when posting on these forums.