Plugin is great but…

  • pratiklodha

    (@pratiklodha)


    10 months ago

    Masteriyo plugin is an excellent simple-to-use LMS but has a weird pricing plan.

    Actually, there should only be 3 simple pricing plans:

    1. FREE (Basic limited features)

    2. PRO (All the pro features + ONE license)

    3. AGENCY (All ThemeGrill products + Unlimited licenses)

    And these can be priced for YEARLY or LIFETIME.

    I sent an email to the support team regarding this and received the following reply:

    “Sorry, pricing is not going to change. If you have any suggestions regarding the plugin, your suggestions are welcome. We would like to inform you that our pricing and plans are made by our higher authorities and will not change.”

    Higher authorities should look for a simpler pricing plan. Just adding 4 additional add-ons and doubling the pricing of the GROWTH plan is not economically feasible for a single instructor just starting up. COUPONS is the most basic necessity for any e-commerce website and should be available in all the paid plans at least!

Viewing 1 replies (of 1 total)
  • Plugin Author masteriyo

    (@masteriyo)

    Hi Pratik,

    To clarify, we’ve been talking since July, and we usually communicate through live chat, so you’re possibly reaching out via email. My previous response was straight because it was in the context of a chat, and referring to a specific message on a public platform is unexpected.

    Ultimately, deciding to proceed with the plan purchase is entirely yours. You have recommended this pricing https://www.themeum.com/tutor-lms/pricing as a reference, but you’ve changed the conversation. However, we offer a range of plans with different add-ons and site licenses. We don’t follow the exact prices and plan structures of other companies.

    We appreciate your understanding of our policy and request you reconsider your review of non-relevant topics on the free plugin platform.

    Regards!

Viewing 1 replies (of 1 total)
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