plugin is not compatible with Woocommerce

  • Resolved koupmi

    (@koupmi)


    3 years ago

    After update Woocommerce to latest version i got error (log file):

    [31-Oct-2021 22:57:24 UTC] PHP Fatal error: Uncaught Error: Call to undefined function is_ajax() in /DISK3/www/5461/www/wp-content/plugins/woocommerce-sequential-order-numbers/woocommerce-sequential-order-numbers.php:466

    Stack trace:

    #0 /DISK3/www/5461/www/wp-content/plugins/woocommerce-sequential-order-numbers/woocommerce-sequential-order-numbers.php(92): WC_Seq_Order_Number->minimum_wc_version_met()
#1 /DISK3/www/5461/www/wp-includes/class-wp-hook.php(303): WC_Seq_Order_Number->initialize()
#2 /DISK3/www/5461/www/wp-includes/class-wp-hook.php(327): WP_Hook->apply_filters()
#3 /DISK3/www/5461/www/wp-includes/plugin.php(470): WP_Hook->do_action()
#4 /DISK3/www/5461/www/wp-settings.php(441): do_action()
#5 /DISK3/www/5461/www/wp-config.php(98): require_once('/DISK3/www/5461...')
#6 /DISK3/www/5461/www/wp-load.php(50): require_once('/DISK3/www/5461...')
#7 /DISK3/www/5461/www/wp-admin/admin.php(34): require_once('/DISK3/www/5461...')
#8 /DISK3/www/5461/www/wp-admin/ in /DISK3/www/5461/www/wp-content/plugins/woocommerce-sequential-order-numbers/woocommerce-sequential-order-numbers.php on line 466

    – This plugin is only one with is not official compatible with latest version of Woocommerce. So i gues there is some problem.

    • This topic was modified 3 years ago by koupmi.
    • This topic was modified 3 years ago by koupmi.
Viewing 2 replies - 1 through 2 (of 2 total)

  • Hey?@koupmi,

    Thanks for getting in touch with us about WooCommerce Sequential Order Numbers! I’m happy to help out here.

    I’m currently running version 5.8.0 of WooCommerce and using Sequential Order Numbers on my local test site, and I’m afraid I’m not getting the same error. So I’m wondering if the conflict may be coming from somewhere else.

    As a first step, I’d like to see if it might be that a conflict is responsible for this issue, and I’d like to try to rule out a theme conflict first. Would you please temporarily switch to a default theme, such as Twenty Nineteen, and let me know if the issue persists?

    You can do this without disrupting your live site by using a staging site or by using the Health Check plugin which you can download here:

    https://www.ads-software.com/plugins/health-check/

    If you use the Health Check plugin you can access troubleshooting mode by going to Tools > Site Health > Troubleshooting. Here’s what that looks like:

    https://cloud.skyver.ge/4guJwDzX

    Would you please let me know how the theme switch goes?

    Best,
    Erica

    Hey @koupmi,

    It has been a long time since we heard from you, so I’m going to mark this topic as resolved.

    If you’re still experiencing issues please take a look at our FAQs for more information and create a new thread if you have further questions.

    Thanks,
    Erica

Viewing 2 replies - 1 through 2 (of 2 total)
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