• Resolved Gregory Harrison

    (@brickface1)


    Hello,

    I installed the Sequential Order Number For WooCommerce plug in to my site today.

    New orders placed through the WooCommerce checkout are not generating with the new order number formatting.

    I checked the site WordPress database.

    The plug-in successfully added previously existing orders to the wc_orders_meta database and created the new order number formatting for those existing orders.

    New order numbers for orders placed through the WooCommerce checkout are generating as standard WordPress post ID numbers, which I can see in the WordPress posts database, but those new orders are not generating new order number formatting in the wc_orders_meta database.

    My WordPress site is running version 6.3.1, WooCommerce 8.0.3 and a Storefront 1.0.0 child theme.

    I don’t have any other order numbering plugins installed and I’m not using any custom code snippet or any other third-party plugin to alter the default WooCommerce order number.

    Thank you, Gregory Harrison

    Here’s my system report:

    ` WordPress Environment
    
    WordPress address (URL): https://harrisongreetings.com
    Site address (URL): https://harrisongreetings.com
    WC Version: 8.0.3
    REST API Version: ? 8.0.3
    WC Blocks Version: ? 10.6.6
    Action Scheduler Version: ? 3.6.1
    Log Directory Writable: ?
    WP Version: 6.3.1
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: en_US
    External object cache: – Server Environment
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 516 MB
    PHP Time Limit: 60
    PHP Max Input Vars: 1000
    cURL Version: 8.2.1
    OpenSSL/1.1.1v
    
    SUHOSIN Installed: –
    MySQL Version: 5.6.41-84.1
    Max Upload Size: 512 MB
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? Database
    
    WC Database Version: 8.0.3
    WC Database Prefix: wpk7_
    Total Database Size: 51.88MB
    Database Data Size: 48.39MB
    Database Index Size: 3.49MB
    wpk7_woocommerce_sessions: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpk7_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_woocommerce_order_itemmeta: Data: 2.52MB + Index: 0.09MB + Engine InnoDB
    wpk7_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpk7_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpk7_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpk7_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_actionscheduler_actions: Data: 0.06MB + Index: 0.13MB + Engine InnoDB
    wpk7_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_actionscheduler_logs: Data: 0.06MB + Index: 0.03MB + Engine InnoDB
    wpk7_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpk7_fpd_categories: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpk7_fpd_category_products_rel: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_fpd_designs: Data: 0.16MB + Index: 0.00MB + Engine InnoDB
    wpk7_fpd_products: Data: 0.05MB + Index: 0.00MB + Engine InnoDB
    wpk7_fpd_views: Data: 0.52MB + Index: 0.00MB + Engine InnoDB
    wpk7_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_options: Data: 5.03MB + Index: 0.14MB + Engine InnoDB
    wpk7_postmeta: Data: 2.20MB + Index: 0.75MB + Engine InnoDB
    wpk7_posts: Data: 35.30MB + Index: 0.53MB + Engine InnoDB
    wpk7_redirection_404: Data: 1.02MB + Index: 0.16MB + Engine InnoDB
    wpk7_redirection_groups: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_redirection_items: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpk7_redirection_logs: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpk7_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_term_relationships: Data: 0.13MB + Index: 0.08MB + Engine InnoDB
    wpk7_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_usermeta: Data: 0.25MB + Index: 0.06MB + Engine InnoDB
    wpk7_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpk7_wc_admin_notes: Data: 0.09MB + Index: 0.00MB + Engine InnoDB
    wpk7_wc_admin_note_actions: Data: 0.08MB + Index: 0.02MB + Engine InnoDB
    wpk7_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpk7_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB
    wpk7_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpk7_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB
    wpk7_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB
    wpk7_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB
    wpk7_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB
    wpk7_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB
    wpk7_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB
    wpk7_wpforms_tasks_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB Post Type Counts
    
    attachment: 766
    custom_css: 2
    customize_changeset: 7
    nav_menu_item: 14
    page: 23
    post: 2
    product: 295
    product_variation: 13
    revision: 2301
    shop_coupon: 5
    shop_order: 29
    shop_order_refund: 2
    wp_global_styles: 3
    wp_template: 1 Security
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ? Active Plugins (13)
    
    Fancy Product Designer: by fancyproductdesigner.com – 4.7.9
    Site Kit by Google: by Google – 1.108.0
    Iconic Image Swap for WooCommerce: by Iconic – 2.8.1
    WooCommerce Quickview by Iconic: by Iconic – 3.7.1
    Kadence Blocks – Gutenberg Blocks for Page Builder Features: by Kadence WP – 3.1.14
    Kickflip Product Customizer: by Kickflip – 1.0.13
    Redirection: by John Godley – 5.3.10
    Stackable - Gutenberg Blocks (Premium): by Gambit Technologies
    Inc – 3.11.4
    
    Storefront Footer Bar: by WooThemes – 1.0.4
    WooCommerce Payments: by Automattic – 6.4.1
    WooCommerce PayPal Payments: by WooCommerce – 2.2.2
    WooCommerce: by Automattic – 8.0.3
    Sequential Order Numbers for WooCommerce: by WebToffee – 1.5.4 Inactive Plugins (3)
    
    Akismet Anti-Spam: Spam Protection: by Automattic - Anti Spam Team – 5.2
    Bulk Media Register: by Katsushi Kawamori – 1.33
    WP Content Copy Protection & No Right Click: by wp-buy – 3.5.7 Must Use Plugins (1)
    
    Endurance Page Cache: by Mike Hansen – 2.2 Settings
    
    API Enabled: –
    Force SSL: –
    Currency: USD ($)
    Currency Position: left
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    mczr (mczr)
    simple (simple)
    subscription (subscription)
    variable (variable)
    variable subscription (variable-subscription)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: – WC Pages
    
    Shop base: #131 - /shop/
    Cart: #132 - /cart/
    Checkout: #133 - /checkout/
    My account: #134 - /my-account/
    Terms and conditions: ? Page not set Theme
    
    Name: Storefront Child Theme
    Version: 1.0.0
    Author URL: https://stuartduff.com
    Child Theme: ?
    Parent Theme Name: Storefront
    Parent Theme Version: 4.4.1 – 4.5.2 is available
    Parent Theme Author URL: https://woocommerce.com/
    WooCommerce Support: ? Templates
    
    Overrides: – WooCommerce PayPal Payments
    
    Onboarded: ?
    Shop country code: US
    WooCommerce currency supported: ?
    Advanced Card Processing available in country: ?
    Pay Later messaging available in country: ?
    Webhook status: –
    PayPal Vault enabled: –
    ACDC Vault enabled: –
    Logging enabled: –
    Reference Transactions: –
    Used PayPal Checkout plugin: –
    Tracking enabled: ? Admin
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: minified-js
    new-product-management-experience
    product-variation-management
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-09-12 02:23:50 -04:00
    Options: ?
    Notes: 191
    Onboarding: completed WooCommerce Payments
    
    Version: 6.4.1
    Connected to WPCOM: Yes
    Blog ID: 194853409
    Account ID: acct_1MARkFFqncQiHDCW Action Scheduler
    
    Canceled: 1
    Oldest: 2023-08-30 16:48:07 -0400
    Newest: 2023-08-30 16:48:07 -0400
    
    Complete: 109
    Oldest: 2023-08-12 00:53:10 -0400
    Newest: 2023-09-11 13:35:36 -0400
    
    Failed: 17
    Oldest: 2023-03-06 19:42:57 -0500
    Newest: 2023-08-08 13:26:21 -0400
    
    Pending: 1
    Oldest: 2023-09-12 05:03:15 -0400
    Newest: 2023-09-12 05:03:15 -0400 Status report information
    
    Generated at: 2023-09-11 14:04:41 -04:00
    `

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • I am in the same situation than @brickface1 , the pluggin does not change new orders ID in sequential order, it keeps the same original behaviour of WordPress. I include the Woocommerce status report. Looking forward any feedback from the developer.

    Regards, Luis Benítez

    `
    ### WordPress Environment ###
    
    WordPress address (URL): https://gallofa.com
    Site address (URL): https://gallofa.com
    WC Version: 8.1.0
    REST API Version: ? 8.1.0
    WC Blocks Version: ? 10.9.3
    Action Scheduler Version: ? 3.6.2
    Log Directory Writable: ?
    WP Version: 6.3.1
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: –
    Language: es_ES
    External object cache: –
    
    ### Server Environment ###
    
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 256 MB
    PHP Time Limit: 300
    PHP Max Input Vars: 3000
    cURL Version: 7.85.0
    OpenSSL/3.0.9
    
    SUHOSIN Installed: –
    MySQL Version: 5.7.39-42-log
    Max Upload Size: 256 MB
    Default Timezone is UTC: ? La zona horaria por defecto es Europe/Madrid - debería ser UTC
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    GZip: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ?
    
    ### Database ###
    
    WC Database Version: 8.1.0
    WC Database Prefix: jcp_
    Tama?o total de la base de datos: 747.78MB
    Tama?o de los datos de la base de datos: 512.18MB
    Tama?o del índice de la base de datos: 235.60MB
    jcp_woocommerce_sessions: Datos: 1.02MB + índice: 0.02MB + Motor InnoDB
    jcp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    jcp_woocommerce_order_items: Datos: 0.09MB + índice: 0.05MB + Motor InnoDB
    jcp_woocommerce_order_itemmeta: Datos: 0.50MB + índice: 0.42MB + Motor InnoDB
    jcp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    jcp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_actionscheduler_actions: Datos: 1.03MB + índice: 0.64MB + Motor InnoDB
    jcp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_actionscheduler_logs: Datos: 0.44MB + índice: 0.36MB + Motor InnoDB
    jcp_check_email_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_comments: Datos: 0.17MB + índice: 0.16MB + Motor InnoDB
    jcp_et_bloom_stats: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailchimp_carts: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_mailchimp_jobs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_mailpoet_custom_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_dynamic_segment_filters: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_feature_flags: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_forms: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_mailpoet_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_mailpoet_mapping_to_external_entities: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_newsletters: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_mailpoet_newsletter_links: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    jcp_mailpoet_newsletter_option: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_newsletter_option_fields: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_newsletter_posts: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_newsletter_segment: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_newsletter_templates: Datos: 2.52MB + índice: 0.00MB + Motor InnoDB
    jcp_mailpoet_scheduled_tasks: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_mailpoet_scheduled_task_subscribers: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_segments: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_mailpoet_sending_queues: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_mailpoet_settings: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_statistics_bounces: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_mailpoet_statistics_clicks: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    jcp_mailpoet_statistics_forms: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_statistics_newsletters: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_mailpoet_statistics_opens: Datos: 0.02MB + índice: 0.08MB + Motor InnoDB
    jcp_mailpoet_statistics_unsubscribes: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    jcp_mailpoet_statistics_woocommerce_purchases: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    jcp_mailpoet_stats_notifications: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_mailpoet_subscribers: Datos: 0.02MB + índice: 0.13MB + Motor InnoDB
    jcp_mailpoet_subscriber_custom_field: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_subscriber_ips: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_subscriber_segment: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_mailpoet_user_agents: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_mailpoet_user_flags: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_options: Datos: 6.42MB + índice: 0.33MB + Motor InnoDB
    jcp_pantheon_sessions: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_pkpo_markers: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_postmeta: Datos: 287.84MB + índice: 144.45MB + Motor InnoDB
    jcp_posts: Datos: 91.61MB + índice: 43.48MB + Motor InnoDB
    jcp_rank_math_404_logs: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_rank_math_analytics_ga: Datos: 1.52MB + índice: 0.52MB + Motor InnoDB
    jcp_rank_math_analytics_gsc: Datos: 25.06MB + índice: 34.83MB + Motor InnoDB
    jcp_rank_math_analytics_inspections: Datos: 0.11MB + índice: 0.11MB + Motor InnoDB
    jcp_rank_math_analytics_keyword_manager: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_rank_math_analytics_objects: Datos: 0.09MB + índice: 0.02MB + Motor InnoDB
    jcp_rank_math_internal_links: Datos: 0.06MB + índice: 0.02MB + Motor InnoDB
    jcp_rank_math_internal_meta: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_rank_math_redirections: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_rank_math_redirections_cache: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_sbi_instagram_feeds_posts: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_sbi_instagram_feed_locator: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_sbi_instagram_posts: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
    jcp_sgs_log_events: Datos: 81.61MB + índice: 0.00MB + Motor InnoDB
    jcp_sgs_log_visitors: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB
    jcp_shortpixel_folders: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_shortpixel_meta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_shortpixel_postmeta: Datos: 2.52MB + índice: 3.63MB + Motor InnoDB
    jcp_shortpixel_queue: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
    jcp_termmeta: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
    jcp_terms: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_term_relationships: Datos: 0.09MB + índice: 0.08MB + Motor InnoDB
    jcp_term_taxonomy: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
    jcp_usermeta: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
    jcp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    jcp_wc_admin_notes: Datos: 0.09MB + índice: 0.00MB + Motor InnoDB
    jcp_wc_admin_note_actions: Datos: 0.08MB + índice: 0.02MB + Motor InnoDB
    jcp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_wc_customer_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_wc_orders: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
    jcp_wc_orders_meta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_wc_order_addresses: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
    jcp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_wc_order_operational_data: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_wc_order_product_lookup: Datos: 0.08MB + índice: 0.06MB + Motor InnoDB
    jcp_wc_order_stats: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB
    jcp_wc_order_tax_lookup: Datos: 0.05MB + índice: 0.03MB + Motor InnoDB
    jcp_wc_product_attributes_lookup: Datos: 0.06MB + índice: 0.05MB + Motor InnoDB
    jcp_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_wc_product_meta_lookup: Datos: 0.08MB + índice: 0.13MB + Motor InnoDB
    jcp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
    jcp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_woocommerce_pickup_locations_geodata: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
    jcp_wpml_mails: Datos: 1.52MB + índice: 0.00MB + Motor InnoDB
    jcp_wpr_rocket_cache: Datos: 0.05MB + índice: 0.08MB + Motor InnoDB
    jcp_wpr_rucss_used_css: Datos: 0.02MB + índice: 0.09MB + Motor InnoDB
    jcp_yoast_indexable: Datos: 3.52MB + índice: 3.09MB + Motor InnoDB
    jcp_yoast_indexable_hierarchy: Datos: 0.44MB + índice: 0.56MB + Motor InnoDB
    jcp_yoast_migrations: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
    jcp_yoast_primary_term: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
    jcp_yoast_seo_links: Datos: 0.08MB + índice: 0.03MB + Motor InnoDB
    
    ### Post Type Counts ###
    
    acf-field: 17
    acf-field-group: 3
    attachment: 770
    custom_css: 2
    et_body_layout: 17
    et_footer_layout: 1
    et_pb_layout: 40
    et_template: 49
    et_theme_builder: 1
    mailpoet_page: 1
    nav_menu_item: 11
    oembed_cache: 6
    page: 30
    pickup_location: 13
    post: 13
    product: 199
    product_variation: 200
    rank_math_schema: 1
    revision: 857
    shop_coupon: 13
    shop_order: 371
    shop_order_refund: 3
    sl-insta-account: 1
    sl-insta-feed: 1
    sl-insta-media: 114007
    wobd-badge-designer: 2
    wp_global_styles: 1
    wpcf7_contact_form: 4
    yith-wcbm-badge: 2
    
    ### Security ###
    
    Secure connection (HTTPS): ?
    Hide errors from visitors: ?
    
    ### Active Plugins (24) ###
    
    Adapta RGPD: por Superadmin – 1.3.7
    Advanced Custom Fields: por WP Engine – 6.2.1
    Protección Anti-spam Akismet: por Automattic - Equipo Anti-spam – 5.3
    All-in-One WP Migration: por ServMask – 7.78
    Bloom: por Elegant Themes – 1.3.12
    Divi Contact Form 7: por DiviPeople – 1.3.4
    Contact Form 7 Extension For Mailchimp: por Renzo Johnson – 0.5.69
    Contact Form 7: por Takayuki Miyoshi – 5.8
    Joinchat: por Creame – 5.0.9
    Divi Product Carousel: por DiviGear – 2.0.2
    Easy Table of Contents: por Magazine3 – 2.0.55
    Site Kit by Google: por Google – 1.109.0
    Mailchimp for WooCommerce: por Mailchimp – 3.2
    Perfmatters: por forgemedia – 2.1.6
    Really Simple SSL: por Really Simple Plugins – 7.0.9
    Rank Math SEO: por Rank Math – 1.0.201.1
    ShortPixel Image Optimizer: por ShortPixel - Conversión WebP/AVIF & optimización de imágenes – 5.4.2
    Themify - WooCommerce Product Filter: por Themify – 1.4.0
    WooCommerce Builder For Divi: por Abdelfatah Aboelghit | DiviKingdom.Com – 4.1.1
    WooCommerce Redsys Gateway Light: por José Conti – 5.2.2
    Woocommerce Pickup Location: por Pritesh Gupta – 4.4.1
    WooCommerce: por Automattic – 8.1.0
    WP Rocket: por WP Media – 3.12.5.1
    Sequential Order Numbers for WooCommerce: por WebToffee – 1.5.4
    
    ### Inactive Plugins (3) ###
    
    Query Monitor: por John Blackbourn – 3.13.1
    REST API Log: por Pete Nelson – 1.7.0
    SiteGround Security: por SiteGround – 1.4.5
    
    ### Dropin Plugins (1) ###
    
    advanced-cache.php: advanced-cache.php
    
    ### Settings ###
    
    API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: right_space
    Thousand Separator: .
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)
    
    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: –
    HPOS feature screen enabled: –
    HPOS feature enabled: –
    Order datastore: WC_Order_Data_Store_CPT
    HPOS data sync enabled: –
    
    ### WC Pages ###
    
    Base de la tienda: #16 - /tienda-online/
    Carrito: #987466191 - /carrito/
    Finalizar compra: #987466192 - /finalizar-compra/
    Mi cuenta: #987466193 - /mi-cuenta/
    Términos y condiciones: #987466378 - /terminos-condiciones-compra/
    
    ### Theme ###
    
    Name: Divi Child Theme - Gallofa & Co
    Version: 1.0.0
    Author URL: https://gallofa.com
    Child Theme: ?
    Parent Theme Name: Divi
    Parent Theme Version: 4.22.0
    Parent Theme Author URL: https://www.elegantthemes.com
    WooCommerce Support: ?
    
    ### Templates ###
    
    Overrides: –
    
    ### Admin ###
    
    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    
    Disabled Features: customize-store
    minified-js
    new-product-management-experience
    product-variation-management
    settings
    async-product-editor-category-field
    
    Daily Cron: ? Next scheduled: 2023-09-15 15:51:06 +02:00
    Options: ?
    Notes: 165
    Onboarding: completed
    
    ### Action Scheduler ###
    
    Canceled: 72
    Oldest: 2023-08-26 18:03:05 +0200
    Newest: 2023-09-09 16:19:54 +0200
    
    Complete: 820
    Oldest: 2023-08-19 16:00:12 +0200
    Newest: 2023-09-15 10:35:46 +0200
    
    Failed: 76
    Oldest: 2022-08-15 18:20:46 +0200
    Newest: 2023-05-17 03:30:02 +0200
    
    Pending: 3
    Oldest: 2023-09-16 06:40:03 +0200
    Newest: 2023-10-10 19:30:06 +0200
    
    
    ### Status report information ###
    
    Generated at: 2023-09-15 10:35:54 +02:00
    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @brickface1 @lbenitezm,

    Thanks for reaching out to us.

    We are sorry for the delayed response while we are trying to replicate the issue. Unfortunately, we couldn’t replicate the issue when we tested the scenario on our end.

    To help us provide the best assistance possible, we kindly request that you provide us with a screen recording of the order placement process on your site. Additionally, a screenshot of the WooCommerce settings page features tab (WooCommerce > Settings > Advanced > Features) would also be helpful.

    If you have any privacy concerns, you can share the details via?this link.

    Hi @webtoffeesupport ,

    After some days and a couple of orders, the pluggin is working correctly. It changes the WooCommerce orders identification as defined. However the order numbers of the Payment Gateway are unchanged (in my case RedSys).

    I assume it is because this is fixed by the Gateway itself. Am I right?

    Regards, Luis Benítez

    Plugin Support WebToffee Support

    (@webtoffeesupport)

    Hi @lbenitezm,

    Thanks for your follow-up query.

    As per our understanding, the RedSys plugin that you are using returns post_id instead of our sequential number. Unfortunately, this cannot be fixed at our end alone. We suggest you too contact the plugin vendor and request them to use?$order->get_order_number()?instead of referencing?$order->id?or?$order->get_id()?when fetching order data. Thanks for understanding.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Plugin is not generating the new sequential order numbers for new order’ is closed to new replies.