• Pluging is pretty and easy to use, congratulations.
    I created mails, but in the product page – custom email, they don′t appear.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author alexmustin

    (@alexmustin)

    Hi @soyjmartinez,

    Thanks for using my plugin!

    Please read the FAQs on the main plugin page — if you are using the Loom browser extension, it interferes with this plugin and causes it to not work properly.

    Please let me know if you are having a different issue.

    Thanks!

    robbiecolliercreative

    (@robbiecolliercreative)

    I’m having the same issue. I noticed that it works with the standard product, but not with custom products like ‘Store Credit’ (WooCommere) or “Course” (Learn Dash)

    Plugin Author alexmustin

    (@alexmustin)

    Hey @robbiecolliercreative

    This is answered in the first FAQ question:

    Why can’t I see the ‘Custom Emails’ tab?
    At this time, the plugin is developed to only modify emails sent for the default WooCommerce “product” post type. You may be able to experiment and use this plugin with other product post types — see the instructions under “Display for Other Product Types” under the WCE Settings page.

    Just FYI,
    I’ve found that for bookable products that I’ve created, if I go in to edit them and change the product type temporarily to “Simple product”, the custom emails tab shows up, and I can select the settings I want for the product. Then change back to a “Bookable” product, then press the “Update” button. All the settings are being saved in WooCommerce, despite changing the product type from “Bookable” to “Simple”, and back again. And the custom emails are being attached in the correct places for my bookable products!

    Maybe this will help someone else too.
    Really happy with the plugin!

    Plugin Author alexmustin

    (@alexmustin)

    Hi @bheimes

    Thanks for using my plugin!

    Can you please share what plugin you’re using for Bookable products?

    Thanks in advance!

Viewing 5 replies - 1 through 5 (of 5 total)
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