Plugin is not working

  • Resolved Clickadelic

    (@clickadelic)


    6 years, 12 months ago

    Hi there,

    I have bought the premium plugin Real Media Library last week, tested it a bit, and then found this add-on after browsing through the available extensions for the plugin.

    After installing this add-on, I have deleted the “virtual” folders which where previously created.

    Unfortunately, it does not do anything (I have checked this by looking via FTP on my server).

    I have also checked the server permissions and both (uploads and plugin folder) have 755 as permission.

    Creating real physical folders in wp-content/uploads is my final goal because I have to manage hundrets of photos.

    What can I do to get this to work?

    I really need this functionality.

    Thanks in advance for some help.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Matthias Günter

    (@mguenter)

    Hi there!

    This plugin only handles newly uploaded files. Moving files from one folder to another can be very difficult to handle + updating references. Have you tried to upload a new file directly to a RML folder? This file should be placed to the right physical folder in wp-content/uploads.

    Best regards,
    Matthew ??

    Thread Starter Clickadelic

    (@clickadelic)

    Hi,

    Thank you for the fast answer and sorry that I couldn’t reply earlier.

    I have tested the functionality as you have described and yes, it works.
    It’s a bit wired when virtual folders, like in my case, which were previously created, come into play too.

    It works, so I’m happy – thank you your help.

    Kind regards

    Clickadelic

    • This reply was modified 6 years, 11 months ago by Clickadelic.
Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘Plugin is not working’ is closed to new replies.