• already using WordPress.com Stats without any problems. then installed jetpack, everything messed up ever since.

    were told to sign-in to WordPress.com account, successed but then stats can’t showed up because API key was wrong.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Anonymous User 5853594

    (@anonymized-5853594)

    I’ve got the same error. It says on the dashboard under Jetpack > Site Stats, that “You are not a member of this site.”.

    I did have the wp.com stats plugin, but removed it after activating jetpack. That worked fine up untill this evening (for me at GMT +1).

    EDIT:
    I see that it has already been resolved in another topic (https://www.ads-software.com/support/topic/plugin-jetpack-by-wordpresscom-you-are-not-a-member-of-this-site-stats?replies=6).
    You can solve it by going to the Jetpack settings menu and disconnecting from WordPress.com, then reconnect and the stats should work again.

    Thread Starter zaryl

    (@zaryl)

    thanks bro but ‘connect and disconnecting then reconnect’ didn’t work for me though.

    update: my registered self-hosted blog in WordPress.com list also missing (deleted)

    I have two issues with the stats function.
    1. On a single-site setup https://raywaldo.com, the plugin seems to work as advertised – EXCEPT that it lost all my prior stats. I was using wo.com stats and it worked fine. When Jetpack was activated, it deactivated the wp stats plugin and dropped all of my previous data. Both JetPack & Dashboard stats only show yesterday (when I installed) and today.
    2. On a multi-site setup https://cdntoday.com, everything seems to be fine. The previous stats are available under the JetPack but the dashboard stats module will not display anything. The config works but still nothing. Cleared caches (several times) still nothing.

    Disconnecting and reconnecting didn’t work for me either.

    Don’t install this. I’m having the same problem. This JETCRAP is worse than the wordpress stats plugin. I should have just stuck to that.

    Plugin Contributor Andy Peatling

    (@apeatling)

    We’ve made a few fixes, but if you’re still having issues please head on over to https://jetpack.me/support/

    The odd thing of the stats saying a post is deleted is that if you go into the stats on the site itself instead of the WP.com stats dashboard it doesn’t show deleted. I guess the way it looks up the title and permalink is different.

    My biggest problem with the Jetpack upgrade is that it cut my stats in half after the upgrade. As I looked at my footer, it looks like I had 2 wp_footer() that might have been counting it double and now it doesn’t. Unfortunately this has caused a lot of trouble for me since I’ve told advertisers the previous stats number. I’d like to have it counting double again. Is there any way to revert that back?

Viewing 7 replies - 1 through 7 (of 7 total)
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